Ratings based on 559 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
All good
by A verified traveler
Posted 19 Nov 2024
All good
by A verified traveler
Posted 19 Nov 2024
Everything is perfect, great value for the price paid.
by A verified traveler
Posted 19 Oct 2024
I love it!!
Comment from Hotel Management
21 Nov 2024 by Roxana Barbierita, General Manager, Hotel Management
Greetings, Guest! We're thrilled you took the time to share your thoughts with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back soon. Kind regards,Roxana Barbierita, General Manager
by A verified traveler
Posted 25 Sep 2024
Was ok
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Dear Kayleigh, Thank you very much for your kind review.We are so glad to hear that you enjoyed your stay with us.It would be a pleasure to welcome you back. Best wishes,Front Office Team
by A verified traveler
Posted 25 Aug 2024
It was a nice place and affordable! Recommend it!
Comment from Hotel Management
27 Aug 2024 by Roxana Barbierita, General Manager, Hotel Management
Dear Aria, Thank you very much for your kind review.We are delighted that you enjoyed the pristine condition of your room, the overall upkeep of our hotel, the attentive service provided by our team, and the amenities we offer. It's always encouraging to hear that our efforts to provide a comfortable and enjoyable stay are appreciated by our valued guests.It would be a pleasure to welcome you back. Best wishes,Roxana Barbierita, General Manager
by A verified traveler
Posted 22 Aug 2024
Lovely man on reception desk to check us in.
Quiet and comfy
Comment from Hotel Management
26 Aug 2024 by Roxana Barbierita, General Manager, Hotel Management
Dear Sophie, Thank you very much for your kind review.We're overjoyed that your stay with us was up to your satisfaction.We are delighted that you enjoyed the welcoming atmosphere at the reception, the tranquil ambiance of our hotel, the comfort of your room, the pristine condition of our facilities, the level of service provided, and the amenities we offer. Knowing that every aspect of your experience was positive truly warms our hearts. Our team strives to maintain the highest standards of cleanliness and guest satisfaction, so your commendation reinforces our efforts.It would be a pleasure to welcome you back. Best wishes,Roxana Barbierita, General Manager
by A verified traveler
To be or not to b&b
Posted 12 Aug 2024 on HotelsWhen we arrived, we found our way to the car park. Signage said spaces available, we parked in a bay and made our way up to check in. The receptionist said we couldn’t park in the car park as there were no spaces available, we explained there were and that we’d parked in one of their bays but she insisted that we (with two tires young children) moved our car to another car park down the road. If there was no space, we wouldn’t have minded but it was very strange. Breakfast was a bit basic too and no hot drinks in rooms or to be taken to rooms.
Comment from Hotel Management
15 Aug 2024 by Jade Swaanen, Shift leader, Hotel Management
Dear Lyn, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you found the cleanliness and condition of our hotel to your liking, and that the comfort of your room contributed to a positive experience during your stay.We are sorry that some aspects of your stay did not meet your expectations. Regarding the parking situation, our private car park usually has ample space, and we regret any confusion caused by the signage. Additionally, we understand your expectations for a more diverse breakfast selection and apologize if it seemed limited. Our aim is always to provide a variety of choices to suit all tastes, and we appreciate your input on this matter. Finally, we regret that our service did not achieve the high standard we set for our guest interactions. We will follow up on this with our team.Nonetheless, it is wonderful to hear that the overall cleanliness and upkeep of the hotel as well as the comfort provided by the room were up to your standards. We continuously strive to maintain our facilities to ensure a pleasant stay for all our guests.We hope to welcome you back. Best wishes,Jade Swaanen, Shift leader
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Jade Swaanen, Shift leader, Hotel Management
Beste Mark,Bedankt voor uw enthousiaste beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Jade Swaanen, Shift leader
by A verified traveler
Posted 12 Jul 2024
Alak
Comment from Hotel Management
15 Jul 2024 by Jade Swaanen, Shift leader, Hotel Management
Beste Nanette,Hartelijk dank voor deze uitstekende score!We zijn ontzettend blij te lezen dat uw verblijf bij ons naar wens was.We hopen dat u tijdens uw verblijf de kans heeft gehad om te genieten van ons gloednieuwe gebouw, uniek voor de B&B Hotel Antwerpen Zuid en geopend in september 2018. Ons hotel biedt een frisse en moderne uitvalsbasis voor al onze gasten.Tot weerziens.Jade Swaanen, Shift leader
