Ratings based on 24 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024 on Hotels
by A verified traveler
Posted 5 Nov 2023
Éramos tres en la habitación y solo había toallas para
dos
Había q estar constantemente pidiendo gel de baño , papel higiénico etc
by A verified traveler
Posted 9 Sep 2023 on Hotels
very good and friendly
by A verified traveler
Posted 9 Aug 2023
Modern, stylish hotel in a convenient location in Antsirabe. The staff were friendly and helpful. Clean, spacious and comfortable room with a great shower, although due to the floor design flooding the bathroom was unavoidable. Complimentary access to the tennis courts and pool which were both in great condition, and a variety of comfortable lobby areas. The restaurant and spa were reasonably priced, and the restaurant was good for dinner although the breakfast option was mediocre and a little pricey. Overall a very good option at a reasonable price.
by A verified traveler
Posted 18 Aug 2022
Everything is an extra charge. I purposely chose this hotel because they had a gym area, where u thought I’d be able to do my own exercises, but instead you had to pay someone to train you, which is not something I need. I also stayed there because there is a pool, but once again, there was a charge to use the pool. We were there for a wedding and were told that our room would be more expensive one morning after having my brother and sister in law over the night before the wedding. We weren’t loud, didn’t cause a scene. They said they the room cost would go up. I knew why this was, because when they see foreigners they see $$, yet my husband is from there and I lived in Madagascar for 4 years. The fact that they think like that at all is extremely disappointing.
by A verified traveler
Posted 9 Aug 2022
by A verified traveler
Posted 8 Apr 2022
by A verified traveler
Posted 5 Jul 2021
I asked for special meals as I have a health condition and they very much obliged which I very much appreciated. On the other hand, I expected more stringent enforcement of Covid-19 preventive measures.
Comment from Hotel Management
8 Jul 2021 by Rado.A (Accomodation Manager), Hotel Management
Dear customer,
we appreciate the time you took to leave your review.we try to give the best for our customers.
We hope to see you next time.
Regards
by A verified traveler from Philadelphia
Posted 5 Dec 2019
The property has been fully upgraded. The stay was very enjoyable and the only concerns were that the internet was a lot slower than back in the US and the shower did not have a curtain which allowed the bathroom floor to get wet. I would be happy to stay there again with no hesitation as it was a serious upgrade from most hotels in Madagascar.
Comment from Hotel Management
11 Dec 2019 by Rd Herz Fom Arotel, Hotel Management
Dear Don,
We thank you for taking the time to share your positive experiences with us at Arotel; this encourages us to always move forward to serve you better.
Regards
by A verified traveler
Posted 16 Nov 2019 on Ebookers
Great renovated hotel with good location and parking spot. Nice swimming pool. Interior looks great, and bathroom good with good shower. Ignore the bad past reviews, they upgraded it greatly. Only downside was the bed which squeaked very badly.
Comment from Hotel Management
19 Nov 2019 by RD HERZ FOM AROTEL, Hotel Management
We thank you for choosing our hotel for your visit to Antsirabe but also for your very positive comments. We are happy to have met your expectations and know that we are very proud of it.
Very cordially.
