Ratings based on 657 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager , Hotel Management
Dear Aveia,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Nov 2024
Good
Comment from Hotel Management
15 Nov 2024 by Hotel Manager , Hotel Management
Dear Martin,Thank you for the 5 out of 5 rating! We’re glad to hear you had a good stay. We look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
It was weird that they didn't have a person at the front desk for check in but a machine with a person on the screen checking you in.
I was told this morning that it was a lot of police here due to some dealers. Not good
Comment from Hotel Management
12 Nov 2024 by Hotel Manager , Hotel Management
Dear Timeka ,Thank you for your feedback. We understand that a virtual check-in experience can feel different, and we’re continually working to ensure it’s convenient and secure. Guest safety is a priority, and we’re committed to maintaining a safe environment for everyone. We appreciate your insights and hope to provide you with a more comfortable stay next time.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
was told there was security but people walking around early am hours, one was trying doors to open.
Comment from Hotel Management
12 Nov 2024 by Hotel Manager , Hotel Management
Dear Kym,Thank you for sharing your experience with us. We strive to maintain a safe environment for all our guests and take security seriously. We'll review our security measures to ensure they're effectively meeting our guests' needs. Your feedback is important, and we hope to provide an even better experience on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Good
Comment from Hotel Management
8 Nov 2024 by Hotel Manager , Hotel Management
Dear Jamal,Thank you for the 5 out of 5! We're thrilled to hear you had a good experience and look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
The floors were nasty not cleaned .
There were cockroaches in the room , I killed 2 and one was already dead when I came back to my room . I Let the lobby know and they weren’t to concerned about it , but said they would check into it .
Comment from Hotel Management
6 Nov 2024 by Hotel Manager, Hotel Management
Dear Ashley,We take cleanliness and pest control very seriously and have noted your concerns for immediate review. Your feedback is important to us, and we’ll ensure these issues are addressed thoroughly to provide a better experience for future stays.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Good
Comment from Hotel Management
5 Nov 2024 by Hotel Manager , Hotel Management
Dear Martin,Thank you for the great rating! We’re thrilled you had a good experience and look forward to seeing you again!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Was perfect..everything that it said it was..it was
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Earl,Thank you for the perfect 5 out of 5 rating! We’re delighted to hear that everything met your expectations. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Jesus,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Nices
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Jose,Thank you for the 5 out of 5 rating! We're glad you had a nice experience with us. We hope to see you again soon!Sincerely, Hotel Manager
