Ratings based on 899 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Nice, clean room. Breakfast was included but there were really many options (or they were out).
by A verified traveler
Posted 3 Oct 2024
Dirty room, little security, but very comfortable bed!
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Justin and Kaylee, We appreciate your feedback and are glad you found the bed comfortable. We take your concerns seriously and will review security measures for future improvements. Thank you for staying with us and we hope to welcome you back for an enhanced experience.
by A verified traveler
Posted 30 Sep 2024
Ty
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello GEORGE,You are very welcome and your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 29 Sep 2024
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Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello DeAndra, We appreciate your feedback and regret to hear about the concerns you experienced during your stay. We encourage you to reach out to our management team directly to discuss your feedback in more detail. Our goal is to address any issues and continuously improve our services for all our valued guests.
by A verified traveler
Posted 29 Sep 2024
breakfast wasn’t the best
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Christoff, We appreciate your feedback on your breakfast experience and will share it with our team for improvement. Thank you for staying with us.
by A verified traveler
Posted 24 Sep 2024
*
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Hello Karin, We appreciate your feedback and regret to hear about your experience. Guest satisfaction is our priority, and we will address your concerns with our team to ensure improvements are made for all future guests. Thank you for bringing this to our attention, and we hope you will consider giving us another chance to exceed your expectations in the future.
by A verified traveler
Posted 17 Sep 2024
Very nice stat and a wonderful staff
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Thomas,We appreciate your kind words about our staff and your stay. Our team works hard to provide excellent service to all our guests. Your feedback is valuable to us as we strive to continuously improve. Thank you for choosing our hotel for your accommodations, and we hope to welcome you back in the future.
by A verified traveler
Posted 16 Sep 2024
Stayed twice when I flew in to Nashville and when I flew out. The front staff were excellent during check in and check out. Shout out to Hanna with her welcoming smile and her professional manner.
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Thomas,We are thrilled to hear that Hanna provided you with excellent service during your stays in Nashville. Our team prides itself on providing a warm welcome to all our guests. Your kind words will be shared with Hanna as recognition of her outstanding hospitality. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 16 Sep 2024
Nice customer service. Clean room.
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello LaChelle,We appreciate your kind feedback on our customer service and the cleanliness of our rooms. Your satisfaction is our priority. If you have any further comments or feedback, please do not hesitate to contact our management team directly.
