Ratings based on 420 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Great place to relax
Comment from Hotel Management
20 Nov 2024 by Oscar López - Front Desk Manager, Hotel Management
Thank you for visiting our property while in La Antigua and for your recommendation. We hope you return soon.
by A verified traveler
Posted 31 Oct 2024
The hotel is very nice!
Comment from Hotel Management
31 Oct 2024 by Oscar López - Front Desk Manager, Hotel Management
Thank you for such a nice review. I will share your comments with our team who will be very happy with it.
by A verified traveler
Posted 23 Oct 2024
Amazing cabin on the mountains of Antigua. The place was clean and had beautiful views. Loved the shower and Jacuzzi. Employees were always available when you need them to transport you between the cabin and parking lot. You have free access to Santo Domingo grounds to enjoy museum or swimming pool
Comment from Hotel Management
25 Oct 2024 by Oscar López - Front Desk Manager, Hotel Management
We value your preference and hope you return soon. Thank you for sharing your experience with others and for recommending our services – it means a lot to us.
by A verified traveler
Posted 11 Oct 2024
Casa santo domingo is always a good idea
Comment from Hotel Management
12 Oct 2024 by Oscar López - Front Desk Manager, Hotel Management
Thank you so much for your preference and for such a nice review. We will be waiting for your next visit. Take care.
by A verified traveler
Posted 5 Oct 2024
The service was excelente
Comment from Hotel Management
5 Oct 2024 by Oscar López - Front Desk Manager, Hotel Management
Thank you very much for taking the time to write such a special review. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed the experience. We look forward to see you again.
by A verified traveler
Posted 29 Sep 2024
Es una excelente opción para descansar y salir de la rutina, las cabañas e instalaciones son perfectas. El proceso de check in muy lento y con tropiezos para asignar la cabaña a tiempo, aún teniendo disponibilidad.
Comment from Hotel Management
12 Oct 2024 by Oscar López - Gerente de Recepción, Hotel Management
Agradecemos su preferencia para hospedarse durante su visita a La Antigua Guatemala.Valoramos todos los comentarios que recibimos de nuestros Clientes ya que estos nos han ayudado a mejorar el servicio constantemente. Si más adelante considera regresar, le agradeceré comunicarse conmigo para atenderlo personalmente, mi correo es olopez@casasantodomingo.com.gt
by A verified traveler
Posted 27 Sep 2024
by A verified traveler from Miami
Posted 8 Sep 2024
by A verified traveler
Posted 26 Aug 2024
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by A verified traveler
Posted 25 Aug 2024
Nice place
Comment from Hotel Management
30 Aug 2024 by Oscar López - Front Desk Manager, Hotel Management
We appreciate your recommendation and look forward for your next visit.
