Ratings based on 433 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Beautiful room and service
Comment from Hotel Management
24 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you very much for you comment! we hope you visit us again
by A verified traveler from Monroe
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by costumer , Hotel Management
Gracias por su comentario! nos ayuda a mejorar nuestro servicio
by A verified traveler from Miami
Posted 11 Nov 2024
Its a beautiful place. Very peacful ambience.
What needs attention is that their was a foul smell in our room all during our stay. Prob from the septic system
Also, the front desk personell need some upgrade as far as knowlegde and communication. Too reserved. The 2 gentleman that welcomed us at check in were an exception. Very attentive and welcoming.
Comment from Hotel Management
11 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you for your comments, we will work on it to improve your stay. We look forward to seeing you on a next visit to the Antigua Guatemala.
by A verified traveler
Posted 10 Nov 2024
Frisman Brauun Was an excellent employee. Very professional and helpful.
Standard rooms have mold all over walls and have foul smell. Rent the premium/ deluxe rooms. Seating areas are very nice. Rooms are noisy and you can hear what they saying in Other rooms. Rooms not soundproofed. Beds are comfortable.
Comment from Hotel Management
11 Nov 2024 by costumer , Hotel Management
Thank you very much for your comment! It always help us to improve our service,
by A verified traveler
Posted 8 Nov 2024
Love the decor and the staff, the 24 hour reception. Our room was a bit noisy because it had an air shaft in the bathroom and you could hear all the rooms connected to it.
Comment from Hotel Management
9 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you for the comment! it always help us to improve our service
by A verified traveler from Panorama City
Posted 6 Nov 2024
Hotel is in close proximity with attractions of Antigua. Staff are nice and always with a smile. Environment is clean and maintained. Only issue is the musty feel inside the room, and not sound proof. Overall good experience.
Comment from Hotel Management
8 Nov 2024 by costumer , Hotel Management
Thank you for the comment! it always help us to improve our service!
by A verified traveler
Posted 2 Nov 2024
it was a great time to be at Camelias Hotel , beautiful and quite.
Thank you for all.
I will come again.
Comment from Hotel Management
2 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you very much for your comment! We hope you can visit us again!
by A verified traveler
Posted 2 Nov 2024
I enjoyed
Comment from Hotel Management
2 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you very much for your comment! we hope you can visit us again
by A verified traveler
Posted 1 Nov 2024
F
Comment from Hotel Management
1 Nov 2024 by Hotel Camelias Inn, Hotel Management
Thank you for the comment! it always help us to improve
by A verified traveler
Posted 30 Oct 2024
My husband and I love the atmosphere off the hotel and will come back soon 😊
Comment from Hotel Management
1 Nov 2024 by Hotel Camelias Inn, Hotel Management
thank you for your comment! we hope you can visit us soon
