Ratings based on 242 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2021
Very nice spanish style colonial house.
Great view of volcanoes and great terrace
Comment from Hotel Management
31 Mar 2021 by g, Hotel Management
we are very happy yu enjoyed your stay !!!
by A verified traveler
Posted 26 Feb 2021
Comment from Hotel Management
1 Mar 2021 by 125, Hotel Management
thank you very much for enjoying our Hotel!!!
by A verified traveler
Posted 2 Dec 2020
The terrace where they served breakfast it’s so relaxing and peaceful
Comment from Hotel Management
2 Dec 2020 by 2, Hotel Management
Thank you very much, we are happy you liked Sor Juana , hope to see you in the near future,
by A verified traveler from Toronto, ontario
Posted 30 Dec 2019
Great place to stay, having breakfast in the terrace of the hotel made everything great, the view of the volcanoes were great and the staff super friendly and polite. Exceptional service, highly recomended.
Comment from Hotel Management
1 Jan 2020 by d, Hotel Management
Thank you very much for such nice comments !! this is why we love what we do ,
by A verified traveler
Posted 8 Dec 2019 on Orbitz
Near downtown but without the hassle; good breakfast included; while the place is nicely decorated it needs some work on it
Comment from Hotel Management
11 Dec 2019 by B, Hotel Management
Thank you for your comments we are happy you enjoyed your stay
by A verified traveler from Guatemala
Posted 3 Dec 2019
Great place to stay. We loved the peacefulness of the place
Comment from Hotel Management
4 Dec 2019 by 12, Hotel Management
We are very happy you enjoed your stay ,
Gracias ,
by A verified traveler
Posted 28 Oct 2019 on Hotels
by A verified traveler
Posted 28 Oct 2019
The hotel is pretty and has a lovely rooftop terrace with a view of the volcanoes. The one thing that we didn't like is that the lighting in the bedroom and bathroom were too dim- impossible getting ready for a wedding we were in town for.
Comment from Hotel Management
31 Oct 2019 by n, Hotel Management
Thank you , we are happy that you enjoyed your stay ,
by A verified traveler
Posted 26 Oct 2019
Comment from Hotel Management
31 Oct 2019 by n, Hotel Management
thank you very much for your positive ffed back
by A verified traveler
Posted 9 Sep 2019 on Hotels
Wonderful! Thank you.
Comment from Hotel Management
23 Sep 2019 by as, Hotel Management
Thank you very much for your feedback , we aer very happy you enyoid your stay,
very best ,
Julio
