Ratings based on 158 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Xxx
by A verified traveler
Posted 30 Sep 2024
Bathroom too small
Comment from Hotel Management
1 Oct 2024 by Equipo Posada de la Luna., Hotel Management
Thank you very much for taking a minute of your time and being able to give us a rating, it helps us improve every day.Kind regards,Moon Inn Team
by A verified traveler
Posted 30 Sep 2024 on Hotels
Hotel very clean.employees very friendly,nice place I will recommend it
Comment from Hotel Management
1 Oct 2024 by Equipo Posada de la Luna., Hotel Management
Thank you very much for taking a minute of your time and being able to give us a rating, it helps us improve every day.We hope you can return to this your home in Antigua soon.Kind regards,Moon Inn Team
by A verified traveler from Vienna
Posted 8 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Equipo Posada de la Luna., Hotel Management
Thank you very much for taking a minute of your time and being able to give us a rating, it helps us improve every day.We hope you can return to this your home in Antigua soon.Kind regards,Moon Inn Team
by A verified traveler from Coral Springs
Posted 6 Aug 2024
Comment from Hotel Management
1 Oct 2024 by Equipo Posada de la Luna., Hotel Management
Thank you very much for taking a minute of your time and being able to give us a rating, it helps us improve every day.We hope you can return to this your home in Antigua soon.Kind regards,Moon Inn Team
by A verified traveler
Posted 4 Aug 2024
Todo es tuvo súper bonito y la atención súper buena!
Comment from Hotel Management
6 Aug 2024 by Equipo Posada de la Luna., Hotel Management
¡Qué bueno escuchar que todo fue de tu agrado y que la atención fue excelente! Agradecemos mucho tus amables palabras y esperamos poder darte la bienvenida de nuevo pronto. ¡Gracias por tu visita!
by A verified traveler
Beautiful Hacienda
Posted 25 Jul 2024 on HotelsThe hotel is very nice. It reminds me of an Hacienda. The bed was slightly uncomfortable as it was hard but all the hotels I stayed in were also like that so maybe it’s just their thing I don’t know. The breakfast was good and the staff was very helpful. Very pretty place. I would stay there again.
Comment from Hotel Management
30 Jul 2024 by William Vasquez., Hotel Management
Hello! Thank you so much for your kind words and for taking the time to leave a review. We are very happy to hear that you liked the design of the hotel and that you found the breakfast and service to your liking. We are sorry to hear that the bed was not as comfortable as you expected; we will take your feedback into consideration for future improvements. We look forward to welcoming you back on your next visit, thank you and have a great day!
by A verified traveler
Posted 5 Jun 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by Equipo Posada de la Luna., Hotel Management
Muchas gracias, esperamos que su estadía haya sido agradable para nosotros es muy importante su opinion para mejorar cada día.
by A verified traveler
Posted 24 Apr 2024
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Comment from Hotel Management
24 May 2024 by Equipo Posada de la Luna., Hotel Management
Good Morning,Thank you to take a minute of your time and share your experience with us, we hope your stay was pleasant.We hope you can visit us on a future occasion, it will be a pleasure to serve you.Best Regards,
by A verified traveler
Posted 9 Apr 2024
It was the first time staying. Great experience! Breakfast is included and have many options to choose from. One thing that I would recommend though, is that hotel staff should let us know when checking in that when you do the check-out the staff checks the room to make sure is OK (no damage or stains) since it takes e a couple of minutes you need to wait until they give you the green light to leave.
Comment from Hotel Management
24 May 2024 by Equipo Posada de la Luna., Hotel Management
Good Morning,Thank you to take a minute of your time and share your experience with us, we hope your stay was pleasant.We hope you can visit us on a future occasion, it will be a pleasure to serve you.Best Regards,
