Ratings based on 89 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 7 May 2024
I likes the hotel & staff for the most part and the food & drink were very good. But the Customer service was lacking, I asked for help with suggested transportation tours but got No response. The AIr Conditioning wasn’t working in my room and the TV had just one French channel & nothing in English. As I understood it was not safe to walk around ar night, There was nothing to do but look at my phone or read a book… No TV News No TV entertainment in my room… rather boring…
by A verified traveler from Vancouver
Posted 3 May 2024
TV channels didn’t exist, AC did not work, Door access was very intermittent, request for service was under-par…Other than that I liked staff & the premises & location
by A verified traveler
Posted 8 Sep 2023
We came to the JIOI and it was accesible to all the facilities. The staff was extremely helpful and very friendly
by A verified traveler
Posted 25 Jan 2020
I liked the breakfast and bar but the toilet in my room is not working. The air con was leaking.
by A verified traveler
Posted 10 Nov 2019
I like most things about my stay at this hotel. The staff are friendly and polite, extras are reasonably priced and I will stay there again in the future.
I think staff should inform customers when they book in that larger deluxe rooms are available at extra cost. My room was small so I would have paid for an upgrade had I known.
by A verified traveler
Posted 3 Oct 2019
It was very convenient, the property is in the heart of the city . The stuff were professional and very pleasant, i will recommend this property
by A verified traveler
Posted 16 Mar 2019 on Hotels
by A verified traveler from Derby UK
Rip off hotel
Posted 17 Jun 2018 on HotelsI payed all fees and tax's then was made to pay them again as I checked out. I had no internet so could not check. The internet was very poor and only worked in the lobby. As you sit there the staff are asking you if you need anything every 10 seconds. The drinks and food are expensive compared to other hotels. Its half way up a mountain. If your a goat its great. The sound proofing is poor. I was on the 2nd floor and the wooden floor above was very very loud. The walls are very thin and I could here everything the couple next door was doing. The music from the bar downstairs went on until very late. The room was clean and beds were great. However the room was very small for the money. Best hotel in this range is central far far better.
by A verified traveler
Posted 13 Apr 2018 on Hotels
The owner and his friends are having too loud parties at the bar normally on Tuesdays and Thursdays.
by A verified traveler
Posted 13 Apr 2018 on Hotels
Far too often bar / restaurant staff ( women) were unpolite. Their "main" purpose seemed to be to use their own mobile phones instead of serving customers
