Ratings based on 84 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Terrible experience
Comment from Hotel Management
2 Oct 2024 by RS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 25 Aug 2023
Over crowded, not a five star hotel due to over populated crowds and for medium class quality of food.
Comment from Hotel Management
6 Oct 2023 by RS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 9 Jan 2023 on Hotels
Comment from Hotel Management
10 Oct 2024 by RS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 5 Sep 2022
One of the best resorts that I have been there. The entertainment team was so amazing they are super kind, energetic and friendly. The bar staff were incredibly professional and respectful. Foods were very delicious and varied. They let us stay and use the facilities even after check out because our flights were late afternoon and it was so convenient for us. Best hosting ever. Highly recommended.
Just it's better to know that this is a family resort and you would see so many kids.
Comment from Hotel Management
5 Sep 2022 by RS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Aug 2022 on Hotels
Comment from Hotel Management
29 Aug 2022 by RS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Iksal
Posted 12 May 2022
No answe when calling reception from room.
AirConditioner was closed automatically at night to save electricity
Rooms were big wide and designed very nice
Comment from Hotel Management
12 May 2022 by RS, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
Posted 6 May 2022 on Hotels
Comment from Hotel Management
7 May 2022 by RS, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 8 Mar 2022
Comment from Hotel Management
10 Oct 2024 by RS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Great place
Posted 5 Feb 2022 on HotelsGreat place, highly recommend
Comment from Hotel Management
7 Feb 2022 by RS, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 2 Jan 2022
Comment from Hotel Management
12 May 2022 by RS, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
