Ratings based on 88 Verified Reviews
3.4 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Convenience and price 😄
Comment from Hotel Management
16 Nov 2024 by Harry , Hotel Management
Thank you very much!!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Harry , Hotel Management
Thanks!
by A verified traveler
Posted 7 Sep 2024
Inner City
Comment from Hotel Management
7 Sep 2024 by Harry , Hotel Management
Thanks!
by A verified traveler
Posted 27 Jun 2024
It wasn’t over crowded.
Comment from Hotel Management
27 Jun 2024 by Harry , Hotel Management
Thank you very much!
by A verified traveler
Posted 23 Jun 2024
This hotel advertised a beautiful pool on the website only for it to be out of commission due to the liner once we checked it! We were there for my son playing ball and a pool to cool them off was a must. I cancels the room at Royal Inn once we seen the pool wasn’t up and running. I lost money on that and then booked another room with a pool. If your pool is not working state that in the website. False advertising if you ask me!
Comment from Hotel Management
24 Jun 2024 by Harry , Hotel Management
We are sorry for the inconvenience! Our pool was open but our pool liner broke so we had to close the pool. The pool is a complementary amenity so there was no extra free. We are currently waiting for the liner to come in and it will come in soon. Thank you for your cooperation!
by A verified traveler from PHENIX CITY
Posted 4 Jun 2024
Disgusting place has bed bugs!!!!!
Comment from Hotel Management
5 Jun 2024 by Harry , Hotel Management
Thank you for your review! Sorry for your inconvenience. If you would have informed us during your 3 night stay, we would have been able to solve this issue. After examining the room we were unable to find any bugs. Thank you!
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
9 Mar 2024 by harry, Hotel Management
thanks!
by A verified traveler
Posted 4 Sep 2023 on Orbitz
Rooms not up to par for the price
by A verified traveler
Posted 27 Aug 2023
This isn’t a bad stay for the price. Just depends on what you’re there for. The bed was surprisingly comfortable but the towels were so stiff and scratchy. Coffee is just not something you want to even attempt. But overall not horrible. Unsure if I’ll stay again
Comment from Hotel Management
24 Oct 2023 by harry, Hotel Management
thanks
by A verified traveler
Posted 31 Jul 2023
The window/phone clerk attitude is not nice at all. His customer service is very poor. And on top of that the hotel is not up to par. My employees will not be coming back.
