Ratings based on 171 Verified Reviews

2.9 out of 5
85% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.4 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Jun 2024
Very rude people and not clean and we didn’t feel safe
4 out of 5
by A verified traveler

Posted 20 May 2024
In a great location it's the bugs and the amenities are not up to par
3 out of 5
by A verified traveler

Posted 13 May 2024
Room smelled like an ashtray. Not the cleanest hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
1 out of 5
by A verified traveler

Posted 22 Apr 2024
This property is run down and dirty. Finish on bathtub was pealing off, molding along base of tub is falling off, floor in bathroom is rotting away and water seeping up through cracks, sheets had cigarette burns in them.
1 out of 5
by A verified traveler

Posted 30 Mar 2024
Had roaches
4 out of 5
by A verified traveler

Posted 21 Mar 2024
I liked the location and the hotel is good. Hot water was excellent. Overall the room was clean. I would stay here again.
Comment from Hotel Management
22 Mar 2024 by kenny, Hotel Management
THANK YOU FOR STAY WITH US
1 out of 5
by A verified traveler

Posted 12 Mar 2024
👍
Comment from Hotel Management
22 Mar 2024 by kenny, Hotel Management
Sorry For Any Inconvenience
2 out of 5
by A verified traveler

Posted 24 Feb 2024 on Hotels
There wasn’t a microwave or refrigerator or coffee maker in the room. The heat and air was not efficient. We were not happy and had to stay because it’s too much a hassle to change rooms or hotels. We’re are my rewards I have a card with you?
Comment from Hotel Management
26 Feb 2024 by kenny, Hotel Management
Thank you for stay with us. sorry for inconvenience.
3 out of 5
by A verified traveler

American Inn - Near Fort McClellan

Posted 31 Jan 2024 on Hotels
I arrived at 7:30 PM, but the office was not open. There is a number to call for service. I called, and the clerk/manager came to the window after about 15 rings. The room was clean and basic. It served its purpose. I left at 7:00 AM, and the window was locked tight. No key drop--so I just left.
Comment from Hotel Management
26 Feb 2024 by kenny, Hotel Management
Thank you for stay with us. sorry for any inconvenience.
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