Ratings based on 291 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Amélie and her husband were so helpful and friendly! Coming to the property you have to go through "terminal" that are posts that block your way. There is a call button to get the posts lowered, and we had trouble finding that. Everything else was fine. Due to my bad back, the flights of stairs were tough. I wish there was a lift. But everything was so clean and the town of Annecy is so beautiful! Great hotel!
by A verified traveler
Posted 27 Sep 2024
Good
by A verified traveler
Posted 17 Sep 2024
Wonderful stay! Perfect location. Lovely staff. Clean and welcoming!
by A verified traveler
Posted 14 Sep 2024
Great location
by A verified traveler
Posted 6 Sep 2024
Close to old town, lake, dinning, and shopping.
by A verified traveler
Posted 4 Sep 2024
We really liked our stay. The hotel was clean, conviniently located just a few steps from the old town and the main touris spots. The host were very accommodating. We would recommend this hotel to anybody.
by A verified traveler
Amazing location.
Posted 11 Aug 2024 on HotelsBeautiful place, perfect location. Next to the castel / museum and overlooking the entire town center.
by A verified traveler
Posted 9 Aug 2024
Good location near the old city. Lovely outdoor deck area for breakfast or drinks. Hotel dog is a character.
Breakfast was disappointing.
Staff were quite friendly but there was no effort to give any extra assistance eg bags.
The hotel seems to rely on its location and a constant supply of new tourists rather than providing a memorable and positive experience.
by A verified traveler
Posted 2 Aug 2024
Loved the location
by A verified traveler
Posted 1 Aug 2024 on Hotels