Ratings based on 46 Verified Reviews
3.1 Room cleanliness
2.7 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2023
Nice spot, but bad service ,cleanliness, need to make a big improve in overall quality
by A verified traveler
Posted 26 Dec 2021
Please do not ask about Parking. A source of frustration and disappointment. Apparently, the hotel has commandeered the parking management to an external company. The parking valets are un couth and rude refusing to let us park in the designated areas within the hotel premises. Plenty of space was available, but they were reserved to supposed guests of the hotel. A lot of nepotism is going on in that hotel. We were told to park outside on the street. it was a really frustrating situation. The hotel staff refused to intervene pretexting that the parking within the premises of the hotel is managed by an independent agency and therefore they could not do anything. Furthermore, this is a hotel from Hell, with no shower doors, window doors do not close. Door cards do not work. A NIGHTMARE!!! I WILL SEND YOU SOME PICTURES IF YOU WISH .
by A verified traveler
Overall good, but payment and family issues.
Posted 3 Feb 2020 on HotelsOverall the hotel was appealing and clean. However, the hotel did not have my reservation from hotels.com that was booked several months before, but they let me stay. On the last night they threatened to have me pay all of the money again because hotels.com did not pay them. They made me contact hotels.com who sent them the payment voucher. The hotel still did not know what to do with the voucher and i had to call again to support the hotel. Luckily the guy that came in at midnight after dealing with this for a while knew exactly how to get the payment and I was released. They also allow prostitutes onto the floors and gets loud at night. This was extremely loud and obnoxious and not for families.
by AHMED
Bad
Posted 22 Apr 2017 on HotelsBad
Recommended
for Everyoneby A verified traveler from uk
Beautiful setting,
Posted 13 Sep 2016Need a car or taxi nearest shopping 20 min away. Door keys a nightmare. Water go off at night. Waited for plates at resteraunt. View is beautiful. Stayed room 501 smoking when I applied for non smoking rooms. no help with suitcases up steps to reception. friendly and helpful. Room cleaned each day. I would recommend it's a 3 star based on uk hotels. Would recommend if you want a relaxing holiday.
by Roger from Saugus, MA - USA
BUILDING BUILDING AND VIEW WITH TERRIBLE SERVICE.
Posted 14 Sep 2015 on HotelsGood appearance but terrible service. First it took them almost 40 minutes to check me in. First they claimed I had to pay to stay in the hotel, then I proved them wrong and even ask them to return the additional charge for my first stay on 09/05 to 09/07 when they had claim the reservation was only for one person when voucher said two persons. Bathroom was dirty with hair on the floor and on the bed. Food at restaurant on the last floor was louse.
by Roger from Saugus, MA - USA
NOT RECOMEND HOTEL and be careful with Hotels.com
Posted 8 Sep 2015 on HotelsHotels.com do not answer e-mails. Hotel over charges. My reservation states that is for two persons and the hotel over charge for the 2nd person claiming reservation was only for one person. Bathroom dirty and no towels. Had to order towels and wait for 2 hours to deliver. Pillows cover was just aside and not place on the pillows.
by A verified traveler
Average Hotel
Posted 27 Apr 2015 on HotelsHotel was ok for Annaba City. The best thing about the room was the view.
I don't think they ever hoovered the room. I was on the 4th floor and had ants, though they did not bother me!
The rooms are not sound proof, and the wifi was not constant.
Staff were pleasant, and food was average at best, but fresh.
In general, it was a pleasant stay, especially sleeping to the sound of the sea waves hitting the rocks.
This was though the best hotel in the city, but could be so much more, even an international tourist destination, if they paid extra attention to the smaller details.
Recommended
for Everyoneby explorer from r
Great ocean views
Posted 12 Mar 2014Nice views of Annaba but do not look for a beach just a jetty over rocks. Stayed off season do hard to judge service staff pleasant enough breakfast ok
by Carol from Wales uk
Fantastic hotel with views to die for,,,
Posted 12 Nov 2013 on HotelsWonderful hotel with views to die for... Would recommend this hotel, nice quiet location
