Ratings based on 641 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
My room smelled like animal urine. At midnight had to be moved to another room because the smell was making me nauseous. It was right next to the bed.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Robyn, We appreciate you sharing your feedback with us. We take all guest concerns seriously and will address this matter appropriately. We hope you were able to enjoy the remainder of your stay with us.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Joseph,Thank you for choosing to stay with us! We are thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Joseph,We are joyful to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Mike, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Nov 2024
Comfortable clean room
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Jill,We appreciate you highlighting our clean and comfortable rooms. Your comfort is our priority, and we are pleased to hear that you enjoyed your stay with us. Your feedback is valuable and we hope to welcome you back soon for another relaxing experience.
by A verified traveler
Posted 3 Nov 2024
Nice big room, great bed
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Mary,We are delighted to hear that you enjoyed the spacious room and comfortable bed during your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We hope to welcome you back in the future for another pleasant stay.
by A verified traveler
Posted 28 Oct 2024
I usually stay at a competitor hotel but was pleasantly surprised by my 2 night stay at Sleep Inn, The facility is clean, well-staffed and very quiet. The hotel was full during my stay but very quiet. My bed was comfortable but I will bring my own pillow next time-I did not find the square pillows comfortable. Easy access, close to shopping, dining and safe area. I will stay here again!
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Cee,We are delighted to hear that you had a pleasant stay at Sleep Inn and that you found our facility clean and well-staffed. We appreciate your feedback regarding the pillows and will share this with our team for future improvements. It's wonderful to know that you enjoyed the convenient location and quiet surroundings. We look forward to welcoming you back during your next visit to the area!
by A verified traveler
Posted 27 Oct 2024
This hotel is modern and clean. The pool is small but bright. The breakfast options are great. Our thermostat wasn’t working in our room but we were comfortable. I told them when we checked out it was not working right staff was polite.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Cindy,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our modern and clean facilities, bright pool, and great breakfast options. Your feedback regarding the thermostat in your room has been noted, and we appreciate you bringing it to our attention. Our staff always strives to provide a polite and accommodating service to our guests.
by A verified traveler
Posted 26 Oct 2024
I usually don't leave reviews but I had to for this property. I was really impressed with how clean the property is. It also is located in a great area with lots of shopping stores and great selection of restaurants. Floors throughout the hotel smelled like floor cleaner which tells me they really take care of the cleaning throughout the property. Also the staff truly cares about their guests. We had requested some extra pillows and blankets for the night and they were up to our room in no more than a minute with our request. I highly recommend this property.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Juan,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay and appreciated the cleanliness of our property, convenient location, and attentive staff. Ensuring our guests' comfort is our top priority, and we are glad that we were able to accommodate your request promptly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Terrence,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
