Ratings based on 4 Verified Reviews
2.7 Room cleanliness
2.3 Service & staff
2.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2019 on Hotels
The hotel staff mislead us for pickup from airport. They refused to clean the room as we checked in after 7 by saying that they don't do cleaning at night. The staff was very rude no proper backup in case of power cut and we had to suffer for hours without AC or fan. Even the TV didn't worked and no dedicated staff for cleaning and other services.
by A verified traveler from Hyderabad
Posted 20 Jan 2019
It is well maintained and clean. The staff is also good. Much preferrable place at Anjuna....!!
by A verified traveler
Posted 5 Dec 2018
The hotel asked us to pay the hotel charges 12000 Rs in Cash. If you are running a business, I expect you to have electronic payment option available. Rooms were average, there is no breakfast.
by A verified traveler
Bad experience
Posted 13 Sep 2018 on HotelsBad experience
What you see as a picture is only the structure. Not at all maintained, the room on the whole is clean and nice for the price. But the overall approach to the hotel, its public spaces like lobby, railings, pool area, flooring, walls etc all not maintained and looks like a fading old house. The phone from room to reception does not work, as the reception never manned. If u need anything u have go all the way down to the reception and look for a person to help u. Not a feasible option.
The pictures posted here are of when the hotel opened on the first few days, apart from that rest all is nothing good.
We checked in at 1130am and checked out at 630pm
Could not stand the pathetic state.
Comment from Hotel Management
25 Oct 2018 by Bay Luxe Anjuna, Hotel Management
Thanks for your feedback. we are improving our service