Ratings based on 28 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 30 May 2024
Needs upgrade in bathroom. Staff very nice and helpful
by A verified traveler
Posted 26 Apr 2024
Staff is very accommodating
by A verified traveler
Posted 10 Apr 2024
Staff are so friendly and helpful but there are lots of mosquitoes in the presidential suite.
by A verified traveler
Posted 30 Mar 2024 on Hotels
The room that we occupied has lots of mosquitos, and the bath tub after every use is clogging. The room service was not so good that you have to wait for your food without even updating if they are gonna serve or not yet
by A verified traveler
Posted 12 Jan 2024
There are mosquitoes in the room..
by A verified traveler
Posted 19 Sep 2023
It’s more of the Expedia experience when I tried to change my booking minutes after I received the itinerary. I explained that I needed 2 beds in my order for 3 persons but the itinerary showed 1 bed. I asked to change the room for one with 2 beds. Your staff claimed that no room available so basically they’re saying I’m stuck. I was able to make the change with additional cost directly with the property staff. I wonder if Expedia even tried to help me. I didn’t receive or copied with communications between Expedia and property staff.
by A verified traveler
Posted 28 Aug 2023
by A verified traveler
Posted 20 Jul 2023
The property is good, staff are approachable and accomodating.
The pool is nice and safe with lifeguard on the go.
As we stayed in the presidential suit, the room is cozy and comfortable with a very wide comfort room
