Ratings based on 17 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
I tend to write positive reviews and rarely leave negative reviews but this place warrants one. The photos posted on Expedia were totally different from the actual conditions in the property. There was nothing complimentary, including bottled water. What used to be soap and shampoo holders and towel holders were taken down with no replacement. I asked for towels but was informed they only get replaced after two days, which did not happen. There were no trash cans until I requested one, which I had to ask for twice (I had to carry it back to my room). The staff was generally polite but only a few were actually accommodating. The room did not have good soundproofing and I could hear the sounds of the nightclub nearby. I wouldn’t consider going back.
by A verified traveler
Posted 3 Nov 2023
The staff are good.
by A verified traveler
Posted 19 Feb 2021 on Hotels
by A verified traveler
Old, dirty, noisy, hotel.
Posted 6 Feb 2021 on HotelsCheap, dirty, hotel. Very noisy. Old. Only a couple of cable channels.
by A verified traveler
Posted 2 Feb 2021 on Hotels
by A verified traveler
Posted 2 Feb 2021 on Hotels
by A verified traveler
Posted 8 Jul 2020 on Hotels
The staff were very friendly. The rooms, common areas, and pool were very clean.
by A verified traveler from New York
Posted 2 Jul 2020
Nice, basic and clean. Located near most of the attractions in Angeles City.
by A verified traveler
Posted 23 Jan 2020 on Hotels
It just okay. Make the bed sheet and towel better for improvement. They’re too washed out. And they still have stains, So i was afraid to use the towel ㅠㅠ
by A verified traveler
Posted 6 Nov 2019
not safe place
Comment from Hotel Management
11 Nov 2019 by RedDoorz Philippines, Hotel Management
"Dear Anonymous
Thank you very much for taking time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
