Ratings based on 201 Verified Reviews

3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Nov 2024
We stayed for 3 nights, didn’t have housekeeping come throughout stay. Staff were friendly. We had limited dining options, were told a lot of options weren’t available. Patio door didn’t lock, very noisy to street
4 out of 5
by A verified traveler

Posted 20 Jun 2024
They staff are very friendly but the shower area have rusty and a little mildew the room itself was ok
5 out of 5
by A verified traveler from Edison

Posted 30 May 2024
Reasonable and convenient
2 out of 5
by A verified traveler

Poorly maintained

Posted 23 Mar 2024 on Hotels
Staff was very helpful, from the doorman to front desk and housekeeping. However the hotel itself is in detiorating condition. Little things are broken or poorly thought out. I had a balcony room and had to downgrade to a regular due to mosquitos coming in through the closed door. Even when closed it still had a sizable gap they could fly right through. Had over thirty of them flying around and clinging to the ceiling. The room I moved to had a broken phone and dead batteries in the TV remote. A shower head that would fly off its holder of you turned it up all the way. The sink stopper would spin like a coin and didn't seem to stay all the way open or closed. Probably more but those are what I remember. I would not stay here again and I hope the lovely staff find better employment at a more well managed and maintained hotel.
3 out of 5
by A verified traveler

Basic.

Posted 13 Jan 2024 on Hotels
Basic hotel. Nothing particularly thrilling or exciting. Provides the need to rest and shower. Limited television channels. So bring a book. Basic for a decent price if you are able to book ahead of time. Local rates are competitive.
5 out of 5
by A verified traveler

Posted 1 Dec 2023 on Hotels
The food service was awful! I had to wait over a half hour before I decided to give up. Not worth the time or effort!
2 out of 5
by A verified traveler

Posted 19 Nov 2023 on Orbitz
2 weeks ago we stayed there everything was fine, this time we were told we couldn't use the Free Shuttle because we booked online
Comment from Hotel Management
19 Nov 2023 by FRONTDESK, Hotel Management
I'm so sorry for that Ma'am/Sir, The shuttle was free 3months ago but now it is because the management has changed. If you want to use the Shuttle Car it is already charged.
2 out of 5
by A verified traveler

Posted 13 Nov 2023
The hotel is located in the red district of Balibago. The property has no parking for the guests. You will have to park on the street. If you are family or a couple, I do not recommend this hotel.
Comment from Hotel Management
14 Nov 2023 by fo, Hotel Management
hello sir thank you for your reviews , but we have a parking lot beside the hotel and also at the backside . thank you .
5 out of 5
by A verified traveler

Posted 5 Nov 2023 on Orbitz
Fast easy check in and check out, staff was very courteous and willing to help with transportation options
Comment from Hotel Management
7 Nov 2023 by FRONT DESK, Hotel Management
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Very peaceful. it was close to everything but yet far enough away to not hear all of the traffic 🚦
Comment from Hotel Management
18 Oct 2023 by FRONT DESK, Hotel Management
Thank you so much for the 5 out of 5 and positive reviews!! We're looking forward to see you again!