Ratings based on 9 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2023
The surrounding of the hotel is dirty with too much garbage (not the property's fault). But inside the property is okay. The airport shuttle is actually a taxi the receptionist calls for you. The location is good since SM Clark, restaurants, drug store, variety store, and internet cafe are all closeby.
Comment from Hotel Management
20 Jul 2023 by Bluebookers, Hotel Management
Dear Vivian,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest comments and are pleased to hear that you found our property to be clean and well-maintained despite the surrounding area.We understand that external factors, such as the cleanliness of the neighborhood, can sometimes be beyond our control. However, we are glad that you found the inside of our property to be satisfactory, and we strive to provide a pleasant and comfortable environment for our guests.Regarding the airport shuttle, we apologize for any confusion. We appreciate your feedback, and we will review our communication to ensure that our guests are well-informed about the transportation services we provide. Rest assured, we will continue to offer convenient transportation options to and from the airport to enhance your overall experience with us.We're delighted to know that you found our location to be convenient, with SM Clark and various amenities within close proximity. We understand the importance of having essential facilities nearby, and we're pleased that our location met your needs.Thank you for choosing our hotel and for sharing your valuable insights. We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable stay.Warm regards,
by A verified traveler
Posted 20 Dec 2021
The room had a bad smell and the water heater did not work
by A verified traveler
Posted 25 Nov 2021 on Hotels
Comment from Hotel Management
27 Nov 2021 by Cheshta, Hotel Management
Hi, Clariza! Thanks for rating our service. Looking forward to hosting you again soon with a pleasant experience. Regards, Ivy
by A verified traveler
Quarantine stay for 10 days
Posted 8 Jun 2021 on HotelsQuarantine stay for 10 days. The room was clean and sufficient, the meals were good and a variety each meal and each day.
Comment from Hotel Management
9 Jun 2021 by Marie, Hotel Management
Hi, We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Marie!
by A verified traveler
Posted 24 Mar 2020 on Hotels
Comment from Hotel Management
25 Mar 2020 by Daniel, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future.Daniel
by A verified traveler
Friendly Staff
Posted 28 Feb 2020 on HotelsThe staff are very friendly.
Comment from Hotel Management
29 Feb 2020 by Jira , Hotel Management
Hi Rolie, Thank you for sharing your love with us :) We will constantly strive to provide consistent service every time you visit us. Keep sharing your views in the future as well. Regards, Jira
by A verified traveler
Posted 14 Jan 2022 on Hotels
Comment from Hotel Management
14 Jan 2022 by Jane, Hotel Management
We appreciate your positive rating, Elsa! We do take pride to serve our guests an amazing experience. Regards, Jane!
by A verified traveler
Good budget quarantine hotel near Clark Airport.
Posted 12 Jan 2022 on HotelsI had a good stay. First, I stayed in a room with one window and the view was just a brick wall. Since my stay was because of compulsary hotel quarantine then it was not comfortable to be inside the room the whole time without any view at all.
The hotel did able to changed my room after four days and room was much better.
The food is ok. The staffs were friendly.
So overall my stay was good.
I would recommend this hotel for those looking for a good budget hotel.
Comment from Hotel Management
15 Jan 2022 by Ammy, Hotel Management
Hi, Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Posted 25 Jul 2021
Responsable
Comment from Hotel Management
26 Jul 2021 by Joey, Hotel Management
Hi, we are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Joey
