Ratings based on 660 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from San Antonio, TX

Posted 6 Jan 2020
Everything was great from check in to departure. The bathrooms need to be updated. There was mold on the tile in the bathtub and the tub was very old. Everything else was perfect!
4 out of 5
by A verified traveler from San Angelo, tx

Posted 29 Dec 2019
This is such a convenient location for skiing! My only complaint is the room was dated and lacked adequate lighting.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019
5 out of 5
by A verified traveler from Austin

Posted 26 Dec 2019
The staff was always friendly and helpful! The facilities are a little older than other resorts but clean and comfortable.
5 out of 5
by A verified traveler

No Courtesy Coffee like other Resorts!

Posted 21 Oct 2019 on Hotels
Nice Place but NO courtesy coffee!😮
Comment from Hotel Management
22 Oct 2019 by RedAwning Guest Engagement , Hotel Management
Hi Nancy, We're happy you enjoyed your stay and we hope to host you again soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Room with a View

Posted 8 Oct 2019 on Hotels
The service was the best part of this stay. We were given an upgrade in order to have a room with a balcony. The road leading to the Lodge was under repair and was muddy and very rough. It appeared they are doing work on some of the rooms that need updating and repairs. The room was clean but needed some touch up repairs on the balcony and baseboards in the bathroom. We would stay here again.
Comment from Hotel Management
9 Oct 2019 by RedAwning Guest Engagement , Hotel Management
Hi Marsha, We're happy to hear our property manager provided you with great service and you enjoyed the views. We hope to host you again soon.
3 out of 5
by A verified traveler

Posted 30 Sep 2019
Comment from Hotel Management
9 Oct 2019 by RedAwning Guest Engagement , Hotel Management
Hello, We're happy you had a great stay and we hope to host you again soon.
3 out of 5
by A verified traveler

Posted 23 Sep 2019 on Hotels
The hotel is badly in need of maintenance and upgrades.
Comment from Hotel Management
23 Sep 2019 by RedAwning Guest Engagement , Hotel Management
Hello, We will note your feedback on the hotel and we are sorry it is out of date. We hope to host you again soon.
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