Ratings based on 332 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Rooms were clean excellent parking and very convenient for a night out in town
Comment from Hotel Management
8 Oct 2024 by m, Hotel Management
Thank you for your review. We are pleased you had an enjoyable stay with us and hope that you will return again in the future
by A verified traveler
Posted 28 Aug 2024
Good property lovely courtyard and nice room and bathroom.
Breakfast was great.
Only thing that was missing was a bar, rather than the fridge on reception.
I would stay again and would recommend.
D Harvey
Nottingham
Comment from Hotel Management
2 Sep 2024 by Mandy, Hotel Management
Thank you for your Review and we hope that you will stay with us again in the future
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Mandy, Hotel Management
Thank you for your Review
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Mandy, Hotel Management
Thank you for your 10 out of 10 Review
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by ., Hotel Management
Good morning, thank you for taking the time to provide such an excellent review, we very much appreciate your feedback. Kind regards Sandra, Reception
by A verified traveler
Posted 4 Aug 2024 on Hotels
Staff were great.
Comment from Hotel Management
5 Aug 2024 by Mandy, Hotel Management
Thank you so much for choosing to stay at the Star & Garter. We very much appreciate your excellent review which we will share with the team.
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Mandy, Hotel Management
Thank you for your 10 out of 10 Review. We hope that you will stay with us again in the future
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Mandy, Hotel Management
Thank you for your 10 out of 10 review. We hope to welcome you back again in the future
by A verified traveler
Just about acceptable stay
Posted 24 Jun 2024 on HotelsChose this hotel because of the "secure parking", i.e. barrier controlled car park. Only to find the barrier up, and be told "it's always up". The window in our room is painted shut and impossible to open for any ventilation. The over the bath shower had no thermostatic control and so ran hot, cold, hot, cold.......etc. A stupid policy of only one towel in the bathroom, no hand towel. Staff were friendly and helpful, breakfast was OK, at least they have Kellogg's cereals and not some cheap and nasty stuff. Next time in Andover I'll look for somewhere else.
