Ratings based on 252 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange.
The buffet style dinner was ok.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 22 Apr 2024 on Hotels
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
by A verified traveler
Posted 28 Jun 2023 on Hotels
by A verified traveler
Disappointed
Posted 27 Jun 2023 on HotelsMisses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere?
It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace.
We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
by A verified traveler
Posted 9 Oct 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Manuel Robles, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos su valoración.
by A verified traveler
Wonderful, great value, luxury hotel
Posted 3 Oct 2022 on HotelsThis was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again!
the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Comment from Hotel Management
14 Oct 2022 by Manuel Robles, Hotel Management
Thank you for choosing us as your tourist destination, our staff strives every day to provide our guests with the best service. For this reason, this kind of comments encourage us to continue giving our best every day! We look forward to seeing you on a next occasion!
by A verified traveler
Posted 25 Sep 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Manuel Robles, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos su valoración.
by A verified traveler
Posted 6 Sep 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Manuel Robles, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos su valoración.
