Ratings based on 340 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Best staff I've ever met.
Comment from Hotel Management
11 Oct 2024 by answer, Hotel Management
Dear Karthiga,Thank you so much for your wonderful review! We’re truly honored by your compliment about our staff, and we’re glad they helped make your stay memorable.We hope to have the pleasure of welcoming you back in the future!Best regards,Grand Plaza Hotel
by A verified traveler
Posted 17 Sep 2024 on Hotels
Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!
Comment from Hotel Management
11 Oct 2024 by answer, Hotel Management
Dear Janie,Thank you for your amazing 10/10 rating! We’re so glad to hear that you enjoyed your stay, from the welcoming check-in to the spacious and well-appointed room. It’s great to know that our helpful staff made your experience even better. We’re delighted you’d consider returning, and we look forward to welcoming you back for a longer stay next time!Best regards,Grand Plaza Hotel
by A verified traveler
Posted 7 Sep 2024 on Travelocity
Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this
Place!
Comment from Hotel Management
11 Oct 2024 by answer, Hotel Management
Dear Barry,Thank you so much for your wonderful review! We’re delighted to hear that you loved our hotel, location, and especially our staff. It’s fantastic to know that our team’s friendliness, helpfulness, and professionalism stood out to you. We always strive to go the extra mile for our guests!We look forward to welcoming you back soon!Best regards,Grand Plaza Hotel
by A verified traveler from Manalapan
Posted 18 Aug 2024
Excellent location and friendly staff! Love Julio! He is the best!
Comment from Hotel Management
11 Oct 2024 by august, Hotel Management
Dear Tatiana,Thank you for your kind words! We’re thrilled to hear that you enjoyed our excellent location and found our staff to be friendly. Julio will be delighted to know that he made such a positive impression on your stay.We look forward to welcoming you back soon!Best regards,Grand Plaza Hotel
by A verified traveler
Posted 17 May 2024
Confortable and clean
Comment from Hotel Management
26 May 2024 by General Manager , Hotel Management
Dear guestFirst of all, we would like to thank you for sharing your opinion with us, in order to help us to know our guests better and to improve every day.It is a pleasure to know that your stay with us has been fully satisfactory and that you have been able to enjoy our facilities and services.We hope to see you soon. Best regards.
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
8 Dec 2023 by answer, Hotel Management
Dear client, thank you for your feedback and we look forward to welcoming you back soon.Best regards,Grand Plaza Hotel
by A verified traveler
Luxury at its finest
Posted 4 Dec 2023 on HotelsLuxurious and the spa is top of the line! So close to fantastic shopping.
Comment from Hotel Management
8 Dec 2023 by answer, Hotel Management
Dear Tracy, thank you for your fantastic feedback! We are thrilled to hear that you found our hotel luxurious and enjoyed the top-notch spa. It's great that our proximity to fantastic shopping added to your experience.We look forward to hosting you again for another wonderful stay!Best regards,Grand Plaza Hotel
by A verified traveler from North Richland HIlls
Posted 16 Nov 2023
The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.
Comment from Hotel Management
19 Nov 2023 by Positive review, Hotel Management
Dear Jeffrey, thank you for taking the time to write a review about your recent stay with us. We are so glad to hear that our friendly staff were particular highlight. We work really hard to give our guests the finest experience possible. Best regards,Grand Plaza Hotel
by A verified traveler
Posted 25 Sep 2023
Superb hotel and great staff.
Comment from Hotel Management
27 Sep 2023 by Grand Plaza Hotel & Wellness *****, Hotel Management
Cher JohnTout d’abord, nous tenons à vous remercier d’avoir partagé votre opinion avec nous. Nous sommes très heureux de savoir que notre équipe vous à servie en tout moment comme vous le méritez en faisant votre séjour le plus agréable possible. Nous espérons que vous reviendrez dès que possible en profitant du confort de nos installations et chambres. Salutations cordiales.
by A verified traveler
Posted 20 Sep 2023
Comment from Hotel Management
15 Oct 2023 by answer, Hotel Management
Dear Karsten, thank you for giving us 5 points out 5 of your recent stay with us.Best regards,Grand Plaza Hotel
