Ratings based on 387 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Stacey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Anderson, IN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Nov 2024
What I didn’t like was there are no elevator the pillows are too flat and the lining on the beds are faded. The bathtubs are stained. Not a good place to stay. The room was not cleans once we stayed for 2 night
Comment from Hotel Management
18 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Dear Deborah,Thank you for taking the time to tell us about your experience at the RED ROOF INN ANDERSON IN. I am sorry that your experience did not meet your expectations due to the lack of an elevator, the conditions of the pillows and lining on the beds, and the other highlighted concerns. It is our goal to provide a clean and comfortable stay for all our guests, so I am disappointed to hear this was not the impression we left you with. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Jaima, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ANDERSON IN and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Oct 2024
Room was folthy with dog prints all over the bed.
Comment from Hotel Management
10 Oct 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello William,I appreciate you sharing your feedback following your stay at the Red Roof Inn Anderson, IN. I was saddened to read that your stay fell short of your expectations due to the overall cleanliness of the room not being up to standard. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Claudia,The team at our Red Roof Inn Anderson, IN would like to thank you for sharing your rating with us. Your review was recently brought to our attention. We were saddened to read that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 6 Oct 2024
Everything was what I expected
Comment from Hotel Management
9 Oct 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Douglas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ANDERSON IN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 25 Sep 2024
Rented 2 rooms total, but still ended up sharing one of the rooms between the two guests.
One of them was in good condition and the staff at the front desk were great to work with due to travel needs - which is why the rating is still a two star. The rooms were a bit outdated, but that’s workable.
However, the other room wasn’t cleaned at all. There was dirt all around the walls, the bathroom floor was dirty, the shower had hair in and around the tub/surround, and the sheets had stains on them.
Comment from Hotel Management
28 Sep 2024 by Xao RediResponse Specialist, Hotel Management
Thank you for sharing your feedback with us, Jalisa. The team at the Red Roof Inn Anderson, IN was pleased to know that the first room was in good condition and that you were fond of our front desk staff. However, you made mention of the dirty second room and that the rooms were outdated. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Sep 2024
🙃
Comment from Hotel Management
17 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Hello Aaron, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Anderson, IN and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Sep 2024
Good service. It was definitely better than most I’ve seen in the same town.
Comment from Hotel Management
12 Sep 2024 by Olivia RediResponse Specialist , Hotel Management
Hello Breezee, Thank you for telling us about your stay at the Red Roof Inn Anderson, IN. I am glad that you were pleased with our good service. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Aug 2024
I like the place cause the staff and owners don't bother you. Very respectful very good....
Comment from Hotel Management
28 Aug 2024 by Xao RediResponse Specialist, Hotel Management
Hi Douglas,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Anderson, IN with us. It was so rewarding to see that we earned your 4/5 score with our respectful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
