Ratings based on 934 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Manager, Hotel Management
Hello Tristen,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We appreciate your positive rating and hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Jo Ann,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon for another wonderful experience.
by A verified traveler
Posted 14 Dec 2024
Always have a good stay at this location
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Mark,We're delighted to hear that you consistently enjoy your visits with us! Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay soon.
by A verified traveler
Posted 2 Dec 2024
Clean rooms
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Terry,We are pleased to hear that you found our rooms clean. Our team works hard to ensure a comfortable stay for all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by COMFORT SUITES, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Nov 2024
Pool temperature was very chilly and made it difficult to enjoy. Room only made up 1 time while staying 4 nights. Any requests needed to be made before 11:00am even for towels. We even emptied our own trash
Comment from Hotel Management
26 Nov 2024 by COMFORT SUITES, Hotel Management
Thank you for staying with us! We hope you stay again and we will strive to do better.
by A verified traveler
Posted 8 Nov 2024
Quiet…t v channel list was not up to date.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Rickey,We appreciate your feedback regarding the TV channel list and we will look into updating it for future guests. Your input helps us improve our services to provide a more enjoyable stay. Thank you for bringing this to our attention.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by COMFORT SUITES, Hotel Management
We are glad you enjoyed your stay!
by A verified traveler
Posted 12 Oct 2024
My mom reserved a room for me during our horrible storm. She accidentally did it for the wrong date. This was a horrible natural disaster and they would not refund the room. Shame on y’all. That room went wasted.
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Lindsay, We regret to hear about your experience and understand the frustration of the situation. We recommend reaching out to our management team for further assistance regarding your reservation. Our team is always available to address any concerns our guests may have.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Afanasiy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
