Ratings based on 758 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
During Hurricane Helene, My son and his pregnant fiancé, 2 and 5 year old were without power for 5 days, i booked room and the same day their power came back and this hotel not only wouldn’t refund what i paid, they also charged my sons card for a huge fee for incidentals for a room he NEVER even stepped foot in and won’t refund that money either.
by A verified traveler from Rock Hill
Posted 20 Oct 2024
The bed was very comfortable. The room was clean. I did find a loofah left behind in the shower but other than that everything else was clean.
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Great location
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 30 Sep 2024
It was accessible from I-85 and Hwy 76. There could stand to be some updates to things like the bathroom. The light by the bed nightstand did not work and it was difficult to go thru channels on the tv.
by A verified traveler
Posted 27 Sep 2024
The hairdryer was not working, it was obviously broken and we had to ask for a new one. They brought a new one promptly.There was not a microwave. There should be a standup shower, not a shower in a tub.
by A verified traveler
Posted 24 Sep 2024
stains on walls, sheets, etc. toilet was broken. just overall dirty.
by A verified traveler
Posted 22 Sep 2024
I will never stay here again! This is one of the worst run hotels/businesses I have ever been in contact with. Horrible customer service, charged multiple times for hotel room, bed bugs, dirty, random worker walked in room without notice.
by A verified traveler
Posted 9 Sep 2024
This was absolutely the worst!! Property is definitely not how it was pictured! My wife and I had to go to Walmart to get cleaning supplies to clean the room. The walls were dirty, the carpet was disgusting and appeared not to have cleaned in months to the point the room smelled dirty and mildewed. A roach was crawling in the air conditioner, a spider was crawling in the bath tub, ring in the toilet. The wash clothe and towels were dingy, the iron tore up while ironing we asked forva replacement and we were ask if the blow dryer would work instead which by the way a previous visit wrote on the wall the blow dryer nor the socket worked and they claimed they didn't have anymore rooms. The linen didn't look very clean.either. YUK..Do yourself a favor and go elsewhere. Unacceptable ESPECIALLY for the price!!
