Ratings based on 38 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Sep 2024
The building has been lovely restored with tasteful interior design. Service is outstanding.
Comment from Hotel Management
15 Sep 2024 by The River Team, Hotel Management
Fransisco, simply said, thank you and great to see you enjoyed us. The River Team
5 out of 5
by A verified traveler

Posted 13 Sep 2024
I booked the top floor room in the attic - on reflection, if I were to do it again, I would choose a lower floor. The ceiling is very low in places and it took two bumps to my head before I learned not to walk in parts of the room. It’s nicely appointed though. If you do end up in room 8 - a tip if you are on the right side of the bed under the low ceiling - get out of the bed at the foot where the ceiling is higher, not to the side! Breakfast was buffet style and we found plenty to eat. If you have a car, the reserved spaces we were sent to were in a very tight garage a couple of levels below grade. You may want to walk it and find the spot before just driving in. There is a traffic light system to stop you going down the ramp when someone else is coming up. Also be aware that there is no elevator and you will need to carry your bags up. It’s a good hotel with friendly owners and staff right by the river in the middle of town. When we visited in September their bar was closed. We enjoyed a traditional Swiss fondue at the Hotel Sonne restaurant down the street.
Comment from Hotel Management
15 Sep 2024 by The River Team, Hotel Management
Hi Gary, thx for your feedback. Yes, Andermatt is a small old town, so everything's is a bit smaller in general, what makes it so cozy too. In the low season it is possible that the bar restaurant is closed, as our staff deserves a brake too. Thanks anyway for your nice rating. Greets The River Team
5 out of 5
by A verified traveler

Posted 16 Aug 2024
Nice cozy boutique hotel by the river and papered street, very comfortable and private. We loved it!
Comment from Hotel Management
16 Aug 2024 by Jutta, Hotel Management
Dear GaryThanks a lot for your excellent review. We're happy that you enjoyed your stay with us and hope to welcome you soon again.All the best from the whole crew
4 out of 5
by A verified traveler

Posted 27 Jul 2024 on Hotels
Very nice boutique hotel and a very good conversion of an older property. Unfortunately there was a lot of noise from guests walking on the floor above our room. The shower head also did not work.
Comment from Hotel Management
28 Jul 2024 by The River House Team, Hotel Management
Hi Michael, thx for your feedback and sorry to hear that some guest were loud. guess it happens. We took your shower repot at checkout already and fixed it. Great all back as it should be. Cheers and have a good time. The River House Team
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Orbitz
Comment from Hotel Management
5 Mar 2024 by Jutta, Hotel Management
Dear Marsha AnnThanks a lot for your great rating. We hope to see you soon again.Best regards from the whole crew
5 out of 5
by A verified traveler

Posted 22 Sep 2022
Excellent place and host. The options for online check in and out were great
Comment from Hotel Management
24 Sep 2022 by Kevin, Hotel Management
Hello Jillian, thx and nice you enjoyed the stay and our offering and our team. Greets from the River Team
5 out of 5
by A verified traveler

Great personal touches

Posted 7 Jun 2022 on Hotels
Fantastic hotel. A real home from home. Hosts are so welcoming. Super breakfast and a great menu for our evening meal too. Andermatt lovely to walk round. Car was parked (we paid) opposite and underground so really secure. Dog bed and treats for our dog too.
Comment from Hotel Management
15 Jun 2022 by Jutta Kaufmann, Hotel Management
Thanks a lot for your great review. We're happy that you enjoyed your stay here in The River House and for sure hope to welcome you here soon again. All the best from the whole River House
5 out of 5
by A verified traveler

A romantic stay

Posted 5 Oct 2021 on Hotels
We had an amazing stay, the room was comfortable with a big bed and beautiful soft pillows, lots of windows and light, very nice bathroom with a big bath and shower. The restaurant food was fresh and delicious, breakfast was also delicious with homemade yogurt, local cheese, eggs the way you like and different fresh breads. A perfect stay.
Comment from Hotel Management
6 Oct 2021 by Jutta Kaufmann, Hotel Management
Dear Denise Thanks a lot for your great feedback. We're happy that you enjoyed your stay here in The River House and hope to welcome you here soon again. All the best from the whole staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2021 on Hotels
5 out of 5
by A verified traveler

Beside the river

Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Jutta, Hotel Management
Vielen Dank Marina für die tolle Bewertung. Wir hoffen auf ein baldiges Wiedersehen.Herzliche Grüsse vom ganzen Team