Ratings based on 250 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Good value but with limited check-in
Posted 23 Mar 2024 on HotelsOverall considering Brussels high prices this is a good value option, with some issues. The main ones being their check-in and checkouts policy. They only allow you to check-in very late and if you want to actually meet somebody within a tight 2 hour window. I think they might have the option to check in without concierge but that's a risk and I have had bad experiences in the past with other properties. Facilities are a bit dated especially the bathroom and bed had a mattress too thin and soft but overall as mentioned it was good value. Checkout is very early at 10am especially considering they don't allow you in the room before 16.
by A verified traveler
Posted 30 Nov 2023
Early check in didn’t work, it’s stated that reception opens at 9am, at 9 the receptionist didn’t bother to attend to us.it’s mentioned that early checkin was possible at a fee (no time specified), I arrived and I was told it’s not possible and no refund was given.
by A verified traveler
Posted 22 Oct 2023
The hostel has a staff working only few hours 9-11 am and 4:00 to 6:00 pm. If you need assistance only by phone. Drop key box to check out. NO SOAP enough for 3 days only do cleaning once a week. The worst hostel I stayed in my entire life.
by A verified traveler from Greenwich
Posted 7 Sep 2023
I got the key to the hotel room from a nighttime key box. Then, I was so surprised because I found out there has been already someone else in that room when I opened it.
So I had to find somewhere to stay at that night. I was so tired about it.
by A verified traveler
Posted 2 Aug 2023
by A verified traveler
Posted 9 Jun 2023
by A verified traveler
Stay somewhere else
Posted 28 Apr 2023 on HotelsThe bathroom was absolutely filthy. There were smears of what appeared to be feces on the toilet, and the gap between the sink and shower has clearly never been cleaned; there was all sorts of dirt, hair, and other miscellaneous gunk down there. The light fixture in the bedroom was full of dead flies, as well. Would not stay here again.
by A verified traveler
Posted 13 Apr 2023 on Hotels
by A verified traveler
Posted 23 Mar 2023
Very poor quality. Paint peeling of rotten wood in bathroom. One very small pillow per person (more of a cushion really). Very noisy at night as all solid floors, no carpet. Link clanked regularly. Shower doors open inwards!
Generally, looks like nothing has been touched since it was built. Front desk staff were friendly and helpful however.
