Ratings based on 1,539 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
My shower did not work, I did not get internet service, front desk staff did not offer to move me to another room, plus I got woken up at 8:00 am to clean the room even though I did an electronic check out time at 10 am .
by A verified traveler
Posted 30 Oct 2024
As Alaskan residents we always stay here when we travel up from Seward however, I don’t like the fact that you are charging a resort fee of $20.00 per night. It’s deceptive and may force us to shop elsewhere in the future. Please reconsider this so called “Resort Fee “
by A verified traveler
Posted 30 Oct 2024
Staff was pleasant and helpful. My shower didnt work and the carpet was pretty worn and dirty. Seemed like everything needed a bit more care and updating.
Comment from Hotel Management
30 Oct 2024 by The Lakefront Anchorage, Hotel Management
Dear Ariane, Thank you for taking the time to share your experience here! As your satisfaction is very important to us, please feel free to reach out to me directly at robert.supramaniam@millenniumhotels.com if you would like to discuss your experience further. We hope to have the opportunity to restore your confidence in our services and provide a more enjoyable stay in the future.Sincerely,The Lakefront Anchorage
by A verified traveler
Posted 29 Oct 2024
No usb in room loud heating unit
by A verified traveler
Posted 29 Oct 2024
I booked a king single got double queen. Asked for a 12:45 am wake until call. Never got one.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by The Lakefront Anchorage, Hotel Management
Dear Darrin, Thank you for your fantastic review! We hope to welcome you back soon for another wonderful experience!Sincerely,The Lakefront Anchorage
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by The Lakefront Anchorage, Hotel Management
Dear Nina, Thank you for taking the time to share your experience here! As your satisfaction is very important to us, please feel free to reach out to me directly at robert.supramaniam@millenniumhotels.com if you would like to discuss your experience further. We hope to have the opportunity to restore your confidence in our services and provide a more enjoyable stay in the future.Sincerely,The Lakefront Anchorage
by A verified traveler
Posted 28 Oct 2024
Quiet and easy access
Comment from Hotel Management
29 Oct 2024 by The Lakefront Anchorage, Hotel Management
Dear Eric,Thank you for your positive review! We’re glad to hear you had a great stay and enjoyed our service. We look forward to welcoming you back soon!Sincerely,The Lakefront Anchorage
by A verified traveler
Posted 28 Oct 2024
Awesome thanks
Comment from Hotel Management
28 Oct 2024 by The Lakefront Anchorage, Hotel Management
Dear Denice, Thank you for taking the time to share your experience here. We look forward to welcoming you. Sincerely, The Lakefront Anchorage
by A verified traveler
Posted 28 Oct 2024
The carpet was old an appeared unclean. The bathtub was slimy and buckled under my feet. The general experience was- old and not very clean
