Ratings based on 989 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
The beds were full-size instead of queen size. They made us pay for parking and then had no parking available and they told us to just go park at a paid parking lot. The sink did not drain and neither did the bathtub. The pool was cold and the Jacuzzi was out of service. The men at the very front were the only helpful ones.
by A verified traveler from San Gabriel
Posted 23 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Hilton Management, Hotel Management
Thank you for choosing to stay with us at Hilton Anchorage Downtown! We greatly appreciate your feedback and wish you a happy holiday season!
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Hilton Management, Hotel Management
Thank you for choosing to stay with us at Hilton Anchorage Downtown! We greatly appreciate your feedback and wish you a happy holiday season!
by A verified traveler
Posted 13 Dec 2024
Put it this way , if you’re going to run a hotel please run it with all the amenities that a hotel should have. This hotel did not even have a bell hop to carry my bags
by A verified traveler
Posted 12 Dec 2024
It was so nice and clean and the staff was incredibly helpful and friendly
Comment from Hotel Management
27 Dec 2024 by Hilton Management, Hotel Management
Thank you for choosing to stay with us at Hilton Anchorage Downtown! We greatly appreciate your business and wish you a Happy Holidays!
by A verified traveler
Posted 8 Dec 2024
Not the worst place Ive ever stayed....but not the best. Construction in the Lobby was so loud you could notbhear the person at the front desk.. our room was no joke 90°. We could not get it to cool down and our window also didnt open. The tub drain closed up and when we pulled it up to drain the tub the top of the drain came up. The room is extremely outdatted and the walls were very thin. I woke uo several times during the night due to noise in the halls/rooms next to us and from outside. Parking is also a block away. So when we forgot something out of our car.....it was a bit of a walk to go back and get it. For the money you pay to stay here.....I was NOT impressed. I will never stay here again. Upon checking out i was unable to express some of my issues. Due to the construction being so incredibly loud. I haded the front desk employee my room keys and he gave me the thumbs up....
The positive of our stay- beds were soft & comfy and so were the pillows.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Dec 2024 by Hilton Management, Hotel Management
Thank you for choosing to stay with us at Hilton Anchorage Downtown! We greatly appreciate your business and wish you a Happy Holidays!
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Loveland
Posted 7 Nov 2024
Comment from Hotel Management
27 Dec 2024 by Hilton Management, Hotel Management
Thank you for choosing to stay with us at Hilton Anchorage Downtown! We greatly appreciate your business and wish you a Happy Holidays!
by A verified traveler from Hot Springs Village
Posted 18 Oct 2024
