Ratings based on 18 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Perfect place

Posted 4 Jun 2024 on Hotels
I had an amazing time at Coconut Lagoon.I was trapped alone and tthe staff made me feel welcome and at home. Really each member of staff was very helpful. The resort is extremely well maintained. There are free activities. I highly recommend the river walk, it is amazing. The guide, Vignesh,.did a great job in keeping us safe. I would also like to thank the ladies of the cleaning staff, Shanti and Sishwyria, for their friendless and work. The receptionist Sareeka was also very helpful. I just can compliment the manager, who I had a chance to meet, for the great work he is doing. I would definitely come again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2023
4 out of 5
by A verified traveler

Need to check on other options around Pollachi

Posted 17 Aug 2022 on Hotels
I mailed the COO with all the feedback and suggestions and I just got an auto response. Do I need to say anything more?
5 out of 5
by A verified traveler

Must enjoy at Coco Lagoon

Posted 10 Sep 2021 on Hotels
Amazing experience, tasty food and timely room service. Too good ambience for both family trip or even a hangout trip
Comment from Hotel Management
11 Sep 2021 by Sharmila Mani, Hotel Management
Dear Guest, We thank you for sparing time and posting a review. My team and I deem it a privilege to have served you to your satisfaction. We value your support and patronage and are glad that we will have the opportunity to welcome you back at Coco Lagoon By Great Mount, Pollachi Kind Regards
5 out of 5
by A verified traveler

Ideal relaxing and fun filled.

Posted 2 Jun 2021 on Hotels
Had a very memorable stay. The rooms were really spacious and the facilities was just right for a family. Went with my family (including 2 kids) and we thoroughly enjoyed the stay. Food was very good, service and staff super friendly. The overall setup was pleasant and it was one of the more ideal relaxing family trips.
Comment from Hotel Management
3 Jun 2021 by Sharmila Mani, Hotel Management
Dear Guest, We thank you for sparing time and posting a review. My team and I deem it a privilege to have served you to your satisfaction. Thank you for appreciating the staff and service provided by us. We value your support and patronage and are glad that we will have the opportunity to welcome you back at Coco Lagoon By Great Mount, Pollachi Kind Regards
5 out of 5
by A verified traveler

Will come back for a longer stay

Posted 29 Mar 2021 on Hotels
Everything was so good. Awesome. Gave some suggestions and hope they are implmented.
Comment from Hotel Management
30 Mar 2021 by Sharmila Mani, Hotel Management
Dear Guest, Thank you for your feedback We have noted your suggestion on Mattress and House keeping. We assure you necessary corrective steps are bein taken from our side. Look forward to welcoming you to Coco Lagoon Resort, Pollachi. Regards
4 out of 5
by A verified traveler

Posted 21 Dec 2020 on Hotels
Comment from Hotel Management
22 Dec 2020 by Sharmila, Hotel Management
Dear Guest, Thank you for your feedback and look forward to welcoming you back to Coco Lagoon Resort , Pollachi. Regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2020
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