Ratings based on 2,079 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Customer service can improve
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Alma, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel! Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Brenda, We are pleased you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. Thank you for the perfect rating, and we look forward to welcoming you back soon.Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 22 Nov 2024
The hotel is nice but in my opinion overpriced. Only one bed ever got made. Bathtub wasn’t properly cleaned and the floor still had garbage on the floor after room had been cleaned. Hot tub chemicals were not managed properly which created a rash over bodies of my daughter, my granddaughter and myself. I simply expected more.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Donovan Stephens General Manager, Hotel Management
Dear Jackie, It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. Thank you for your recent stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and for posting such a generous rating. We enjoyed having you as our guest, and we hope to see you again soon. Yours in Hospitality,Donovan StephensGeneral Manager
by A verified traveler
Posted 20 Nov 2024
Cool place
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Richard, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 20 Nov 2024
Our first time at this hotel. Very nice. Very elegant. Clean. Quiet. The view from our room was beautiful. It was super close to many restaurant options. The had their own but we have a special needs child. He only eats certain food which we’re not offered, but none the less it was a nice place.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Maria, We are glad you appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. We are also thrilled you found our proximity to diverse dining options to your liking. It was a pleasure to have you as our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and we look forward to welcoming you back the next time you are in the area.Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 20 Nov 2024
Loved that the rooms had flooring and not carpet, I saw plenty of staff cleaning and mopping and was greeted and acknowledged by any member I passed
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Whitney, Thank you for mentioning the pleasant interactions you had with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. We look forward to welcoming you back to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel again soon.Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Lindsey, We are thrilled you had an excellent stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Yours in Hospitality,Donovan Stephens,General Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Susy, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel! Yours in Hospitality,Donovan Stephens,General Manager
