Ratings based on 976 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Poway
Posted 26 Sep 2024
Nothing fancy, just a clean room with a hot breakfast and an easy walk to the Disney parks. Staff were all kind and parking was good.
by A verified traveler from Stanton
Posted 21 Sep 2024
La relacion precio calidad es muy buena, la limpieza es muy buena y el desayuno es muy decente y la distancia para Disneyland es muy corta
Comment from Hotel Management
27 Sep 2024 by Gerente General, Hotel Management
Estimado Jaime,Muchas gracias por su reseña. Nos alegra saber que considera que la relación precio-calidad es buena y que estuvo satisfecho con la limpieza y el desayuno. También nos complace que nuestra ubicación cercana a Disneyland haya sido de su agrado. Apreciamos su apoyo y esperamos poder darle la bienvenida nuevamente en su próxima visita.Atentamente,Laura
by A verified traveler
Posted 20 Sep 2024
Love the breakfast the parking and close to disneyland
Comment from Hotel Management
27 Sep 2024 by Management, Hotel Management
Dear Jorge,Thank you for your wonderful feedback! We’re thrilled to hear that you loved the breakfast, appreciated the parking, and found our location convenient for Disneyland. Your satisfaction means a lot to us, and we look forward to welcoming you back on your next visit!Laura S
by A verified traveler
Posted 16 Sep 2024
This is nothing fancy about this place, but it is cheap, clean, close the the park, and has free parking and free breakfast.
Comment from Hotel Management
27 Sep 2024 by Management, Hotel Management
Dear Steve,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our property clean, affordable, and conveniently located near the park. We take pride in offering essential amenities like free parking and breakfast to enhance our guests' experience. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit!Warm regards,Laura S
by A verified traveler
Posted 12 Sep 2024
For an older hotel, the staff was amazing and the property and facilities were very well kept
Comment from Hotel Management
27 Sep 2024 by Management , Hotel Management
Dear Darrin,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our staff amazing and that you appreciated the upkeep of our property and facilities. We take great pride in providing excellent service and maintaining a welcoming environment for our guests.We hope to welcome you back soon for another enjoyable stay!Laura S
by A verified traveler
Posted 7 Sep 2024
We loved this hotel pool was cleaned every day, The staff were super friendly we would stay again family of 5.
Comment from Hotel Management
14 Sep 2024 by Assistant Manager, Hotel Management
Dear Charles,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you and your family enjoyed your stay and that you appreciated the cleanliness of our pool and the friendliness of our staff. It’s fantastic to know that our team made a positive impression and that you found our hotel a great fit for your family. Your kind words mean a lot to us and are a wonderful motivator for our staff.We would be delighted to welcome you and your family back in the future. If there’s anything specific we can do to make your next stay even better, please don’t hesitate to let us know.Thanks again for your positive feedback and for choosing our hotel.Warm regards,Laura S
by A verified traveler
Posted 7 Sep 2024
Good location near park but a bit of a walk if you have littles. The staff are really kind but the hotel could use updating. That said, you get what you pay for and the value was there for the price paid
Comment from Hotel Management
14 Sep 2024 by Assistant Manager, Hotel Management
Dear Melissa,Thank you for sharing your thoughts on your recent stay with us. We’re delighted to hear that you found our location convenient and our staff to be kind and accommodating. We take great pride in providing friendly and helpful service, and it's wonderful to know it made a positive impact on your experience. We also appreciate your feedback regarding the need for updates to our hotel. We are continually evaluating ways to enhance our property and your comments will certainly be taken into account as we plan for future improvements. Thank you again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,Laura S
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
14 Sep 2024 by Assistant Manager, Hotel Management
Dear Cydney,Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive experience with us. We truly appreciated your rating.Our team is dedicated to providing the best experience possible, and it’s incredibly rewarding to know we met your expectations. We’re grateful for your feedback and hope to have the pleasure of welcoming you back in the future.If there’s anything more we can do to enhance your next stay, please feel free to let us know.Best regards,Laura S
by A verified traveler
Posted 26 Aug 2024
Like the multiple 3 beds occupancy
Comment from Hotel Management
30 Aug 2024 by Assistant Manager, Hotel Management
Dear Tiffany,Thank you for taking the time to leave a review and for giving us a 4-star rating. We’re thrilled to hear that you enjoyed our multiple bed accommodations and that they met your needs. We appreciate your feedback and are always looking for ways to enhance our guests' experiences. If there were any aspects of your stay that you felt could be improved, please let us know. Your insights are invaluable in helping us provide even better service in the future.Thank you again for choosing to stay with us. We look forward to welcoming you back and exceeding your expectations on your next visit.Best regards,Laura S
by A verified traveler
Posted 18 Aug 2024
The carpet in the room was flithy. My granddaughters were wearing their socks in the room and they were black. The staff was great and very helpful.
Comment from Hotel Management
30 Aug 2024 by Assistant Manager, Hotel Management
Dear Mary,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our staff to be great and helpful; we truly appreciate your kind words about our team. However, we are very sorry to learn about the condition of the carpet in your room. This is certainly not the standard we strive for, and we understand the inconvenience this caused, especially for your granddaughters. Please rest assured that we are addressing this issue with our housekeeping team to ensure it is resolved promptly. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to better serve you and provide a flawless experience during your next visit.Thank you again for your understanding and for choosing to stay with us.Best regards,Laura S
