Ratings based on 4,016 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Very safe and great staff
by A verified traveler
Posted 2 Jan 2025
Great location
by A verified traveler
Posted 2 Jan 2025
This is a great hotel. I made this reservation for my mom and she said that she would definitely stay there again. Only disappointment is the $20 fee for parking. Otherwise the rates are good.
by A verified traveler
Posted 1 Jan 2025
Staff friendly but no housekeeping, thin sheets, noisy, no Kleenex, and definately showing its age.
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Barbara,Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Maz K.#Team6
by A verified traveler
Posted 1 Jan 2025
by A verified traveler from Hanford
Posted 1 Jan 2025
by A verified traveler
Posted 31 Dec 2024
It was very cold. The heater did not work!
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6
by A verified traveler
Posted 31 Dec 2024
The beds were comfortable the staff was nice. However the front door to our room looked like it had been kicked in previously and they did like a patch job to fix it. We had to push a chair up against the door to feel safer. Also we stayed a week and the first night we had no hot water. Also there was no microwave in our room we had to go to the lobby area to heat up food.
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Jamie,We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Maz K.#Team6
by A verified traveler
Posted 31 Dec 2024
This hotel is great proximity to Disney. If you don’t plan on being in your room much it’s a great option. The rooms are very basic with minimal bedding. It’s a bit noisy when people walk by. The hotel staff did not have much knowledge regarding Disneyland and amenities in the neighborhood.
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Anna,Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. Maz K.#Team6
by A verified traveler
Posted 31 Dec 2024
Nice customer assistant
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Esmeralda,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
