Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
The front desk personnel were friendly helpful. The breakfast very good, the staff friendly.
by A verified traveler
Posted 31 Dec 2024
Mixed reviews: We were here June 2024 in a king room and thought it was great. Then Dec 2024 in a double queen suite and it were quite disappointed. The flooring cracked and squeaked so bad when you walked it woke up other people in your room, there was a gap between the door and the door frame that was easily a 1/4 of an inch, the bathroom fan rattled, the room had a musty smell, and the mattress on the pull out was the worst I’ve ever seen. Based on this recent experience we will not return. On the plus side the staff was friendly and attentive, free underground parking is a huge bonus, and the building and rooms are clean.
by A verified traveler
Posted 23 Dec 2024
Helpful and accomodating staff, free secure parking, and large updated room for family of 5
Comment from Hotel Management
26 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the great review! Happy Holidays!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the review! Happy Holidays!
by A verified traveler
Posted 19 Dec 2024
Great time will definitely get this hotel again easy and fast way to Disneyland
Comment from Hotel Management
26 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the great review! Happy Holidays!
by A verified traveler
Posted 18 Dec 2024
The staff were very friendly and made my kids feel welcomed. Going on vacation with kids can be challenging but having supportive staff makes it a breeze!
Comment from Hotel Management
26 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the great review! Happy Holidays!
by A verified traveler
Posted 17 Dec 2024
Would recommend
Comment from Hotel Management
28 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the review
by A verified traveler from Fresno
Posted 16 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Please let us know about your stay.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for the review! Happy Holidays!
by A verified traveler
Posted 12 Dec 2024
Overall a nice place to stay. Staff was pleasant and room was relatively clean. There was some grime built up on the shower bottles and in the corners of the shower along the door. The water in the hot tub also looked green so we did not attempt to use it. Aside from that, the property was clean and I will probably stay here again.
Comment from Hotel Management
28 Dec 2024 by Omar B - Front Office Manager, Hotel Management
Thank you for staying with us and for taking the time to let us know about your stay, we are glad for the most part your had a good stay and we hope to see you again in the future.
