Ratings based on 997 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Oct 2024
Well we didn’t even get to stay at peacock suites because of Expedia. We were supposed informed our room wasn’t available an hour before check in. That left my family scrambling the night before Disneyland. We found another family that happened with and have come to the conclusion that we won’t use Expedia and I will spread that word as well.
4 out of 5
by A verified traveler from San Pablo

This traveler left a rating score only Posted 8 Oct 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
2 out of 5
by A verified traveler

Posted 1 Oct 2024
The front check in kids were greay
1 out of 5
by A verified traveler

Posted 25 Sep 2024
We booked this property on Expedia 10 months in advance… on the day of check in we were on the train heading to the hotel, when 26 minutes AFTER checkin time they email me to tell me that they couldn’t honor my booking and they would work to secure a new booking at no extra cost… the number they provided to call and obtain this booking had a message that said due to maintenance their lines would be closed until 5am, THE NEXT DAY! The hotel agents couldn’t do anything for us either. Stranded in a train station for over 4 hours after a long day of travel, no food, FINALLY we reached someone at Expedia who booked us to another property entirely. We arrived at 10pm. Instead of enjoying a relaxing evening at the pool and heading to Disneyland the next day, we wasted it stressed out and hungry at the train station and canceled our day at Disney. I was not impressed at all with this hotel, and could not comprehend how they could give me this news AFTER checkin and not in advance so I could plan accordingly. They said they were fully booked and had no rooms. (Well yes, I booked one of those rooms 10 months prior, and one should have been ours!)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024
4 out of 5
by A verified traveler

Posted 23 Aug 2024
Clean, roomy, organized
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Everything was great no complaints
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Everything was great! the front desk staff were helpful and great to deal with. and it was a great distance away from disneyland that we were able to walk to and from everyday
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