Ratings based on 536 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello Jemay,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 9 Dec 2024
Room was clean, bed was comfortable. Parking lot was tight. It felt safe and quiet. Not much interaction with the staff but check in guy was nice
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Jacob,We are pleased to hear that you enjoyed our clean rooms and comfortable beds. Your safety and peace of mind are our top priorities. We appreciate your feedback regarding the parking lot and will take it into consideration for future improvements. Our team strives to create a pleasant check-in experience for all our guests. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 13 Nov 2024
The bathtub grout and ceiling was riddled with mold. The floor was sticky and we had to wear shoes in the room. Told the front desk and she was very apologetic. Promised that her boss would call to resolve the problem and never heard from them again. Felt pretty unsafe being there as well, lots of weird people lurking around. Definitely looks much nicer in pictures.
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Tamilla, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Rest assured that your comments have been noted and will be shared with the appropriate team for their review and improvement. Your safety and comfort are of utmost importance to us, and we appreciate your understanding.
by A verified traveler
Posted 4 Nov 2024
Good cheap place to stay near Disneyland
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Diego,We appreciate you taking the time to leave your feedback. We are glad to hear you found our hotel to be a good value during your stay near Disneyland. Should you have any further suggestions or feedback, please feel free to reach out to our management team directly.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Jessica,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Josiah, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you had during your time with us. We value your feedback and hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Gabriela, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 5 Oct 2024
Nice hotel with kind staff.
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Alejandra,Thank you for your kind review! We're glad to hear you enjoyed your stay with us. Our team strives to provide exceptional service to all our guests. Your feedback is truly appreciated.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello nisita,We are thrilled to hear you had a wonderful stay with us! Please don't hesitate to reach out if there's anything else we can do for you in the future.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Hello Vinh,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to get in touch with us. We hope to welcome you back soon for another fantastic stay!