Ratings based on 2,692 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Great place to stay
by A verified traveler
Posted 3 Dec 2024
close to disney!
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Front Desk Lead, Hotel Management
Dear Guest,Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon!Best regards,The Grand Legacy Hotel
by A verified traveler from yuma
Posted 2 Dec 2024
Need a continental breakfast
Comment from Hotel Management
2 Dec 2024 by Front Desk Lead, Hotel Management
The feedback regarding your recent vacation with us is much appreciated.
by A verified traveler
Posted 2 Dec 2024
Concierge was unprofessional when I checked in. I was being helped while another customer was getting the attention of the person helping me and another person from front desk. Taking away the attention of the other customer. Concierge were rude with all customers. Elevator was out with no signs indicating it was out. Checking out same issues the concierge were rude and were not helpful at all. No one was in the front for valet. Even though there was a sign saying someone should be there on site.
Comment from Hotel Management
2 Dec 2024 by Front Desk Lead, Hotel Management
Thank you for taking the time to review Grand Legacy At The Park, we apologize that your staywas anything less than great. We will use your review to help us provide a better experience forour future guests. Thank you and I sure hope that you would give us another opportunity to betterserve you.
by A verified traveler
Posted 1 Dec 2024
The facility has low quality walls in between rooms and you are able to hear other guest speaking to each other, also maintenance is not kept up, the shower was not working and was such a problem as guest, we tried to get compensation for these inconveniences and was told since booked with a third party there was nothing they could do. Don’t recommend.
Comment from Hotel Management
2 Dec 2024 by Front Desk Lead, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. Onbehalf of our entire staff here at Grand Legacy At The Park we would like to apologize for theissues you encountered at our hotel.
by A verified traveler
Posted 1 Dec 2024
The Marriott Grand Residence Club offers a "home away from home" feel with added luxury, making it a solid choice for travelers seeking a blend of convenience, comfort, and style in South Lake Tahoe
Comment from Hotel Management
1 Dec 2024 by Front Desk Lead, Hotel Management
Your comments are extremely valuable, and we thank you for taking the time to share your experience.
by A verified traveler from Gilroy
Posted 30 Nov 2024
This is our favorite hotel on the whole Harbor strip.
Comment from Hotel Management
1 Dec 2024 by Front Desk Lead, Hotel Management
Your comments are extremely valuable, and we thank you for taking the time to share your experience.
by A verified traveler
Posted 30 Nov 2024
Our stay was great! Room was nice and cozy for me and my daughter. It was a little noisy but was to be expected since it’s so close to Disneyland.
Comment from Hotel Management
1 Dec 2024 by Front Desk Lead, Hotel Management
We do appreciate your feedback and look forward to be of service again in the near future. Thank you for choosing us.
by A verified traveler
Posted 30 Nov 2024
Room was very stuffy and dark no natural lighting at all.
Comment from Hotel Management
30 Nov 2024 by Front Desk Lead, Hotel Management
Hello,Thank you for taking the time to review our hotel. We greatly appreciate it. I do apologize on behalf of the hotel for letting you down we will do better so this does not happen again.
