Ratings based on 1,357 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
The staff was very nice and worked with us when we had to change room types due to booking issues. They messaged early before check-in so it would be squared once we arrived. They were very nice and comped one night parking for the swap. Convenient to Disneyland's gates.
by A verified traveler
Posted 11 Dec 2024
Very accommodating.
by A verified traveler
Posted 9 Dec 2024
My family and I love staying here. The staff is always friendly and helpful, and it’s walking distance to Disney which is a bonus!
by A verified traveler
Posted 8 Dec 2024
Love how close it was to our destination.
by A verified traveler
Posted 5 Dec 2024
Super close to Disneyland and affordable. Beds were comfy and desk staff were helpful.
by A verified traveler from LAS VEGAS
Posted 3 Dec 2024
This hotel is very close to Disneyland entrance, my favorite thing about it. It was clean and bedding and accommodations were perfect for my family. Only reason I didn't give 5 stars is because the walls are thin, very early morning we heard EVERYTHING upstairs, kids stomping, crying jumping on beds etc. For this reason we probably won't stay here again, a good nights sleep is a necessity after long days with lots of walking at Disney parks.
by A verified traveler
Posted 2 Dec 2024
The rooms are clean, staff was friendly had a good experience overall. Walking distance to Disney which was great and dining options close by.
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Loved the number of beds and the proximity to Disneyland. A repeated irritation is the fact that the Internet was terrible. Abandoned it and used data instead.
by A verified traveler
Posted 29 Nov 2024
The "new system" attempted to charge us in the middle of the night when we had already paid in full through Expedia. Thankfully, our bank caught it and blocked it. The office staff confirmed it was an error the next morning, insisting they would look into it and let us know what happened. They did not. When we finally checked in about it again at the end of our trip, they only reiterated that they had a "new system" and apologized. We then received a bill from the hotel for the same amount after we left. They confirmed this was also an error, blaming it on the new system. All in all, it sounded like it was most likely a series of innocent mistakes, but it did not inspire confidence. I canceled the credit card I used with them to play it safe.
Another thing we didn't realize in advance... it's basically valet parking only. There are about twice as many rooms as there are parking spots, so the valets are forced to constantly shuffle the cars. If you stay here, please tip them well; they do a great job and the situation isn't their fault. It also ended up being fine for us, since we were just walking into the park every day, but if you need to get your car in and out a lot during your hotel stay, maybe choose a different hotel.
Also, heads up, there is no elevator. Not sure how ADA compliant this hotel is.
Other than these issues, it was a great hotel. Clean, simple, and super convenient if you're doing Disney. My kid loved the bunk beds (under 5'2" is best).
