Ratings based on 956 Verified Reviews
3.5 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Tv stand was broken there was hair in the freshly made bed
by A verified traveler
Posted 22 Nov 2024
It was a nasty experience. Toilet was so dirty all around. Bed sheets had stains. Please take your own water bottles - they have no water at this place. When we asked for water they said just have some ice we are sold out. I would NOT stay at this place again
by A verified traveler
Posted 22 Nov 2024
While the hotel is close enough to the Disney parks, it was super dirty. The amount of dust and grime on everything in the room was wild! It looked like it hadn’t been cleaned in a long time. The bathroom was at least clean and the shower was as well. The beds were comfortable and the sheets were clean. There were no bugs at all, thank goodness.
The staff were nice and also very accommodating. If there was a spot for pictures, I’d put them here.
by A verified traveler
Posted 21 Nov 2024
Staff was very friendly, let’s us check in early gave us cookies upon check in. Room was very clean and comfortable. The property is dated and needs renovation. Good walking distance to Disneyland.
Comment from Hotel Management
22 Nov 2024 by Customer Care Team, Hotel Management
Dear George, thank you for sharing your experience! We're so happy to hear that you enjoyed our friendly staff, early check-in, and the little touches like cookies. We're glad the room was clean and comfortable for your stay. We appreciate your feedback on the property, and we'll definitely consider it as we continue to improve. We look forward to welcoming you back for another Disneyland visit!Kind regards,Customer Care Team
by A verified traveler from Chilliwack
Posted 19 Nov 2024
The staff were so lovely and accommodating, they truly made the overall experience seamless! The rooms were spacious and tidy, although they did have a slightly musty smell to them. Definitely a perfect affordable oasis for budget Disney travelers!
Comment from Hotel Management
22 Nov 2024 by Customer Care Team, Hotel Management
Dear Jessica, thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable and that you found the rooms spacious and tidy. We appreciate your feedback regarding the musty smell and will look into improving that. We're glad our location was convenient for your Disney trip, and we look forward to hosting you again on your next visit!Kind regards,Customer Care Team
by A verified traveler from Auburn
Posted 19 Nov 2024
Nice property, clean room, polite staff.
Comment from Hotel Management
22 Nov 2024 by Customer Care Team, Hotel Management
Dear Sarah, thank you for your feedback! We're so glad to hear that you enjoyed our clean room, nice property, and polite staff. We look forward to welcoming you back in the future!Kind regards,Customer Care Team
by A verified traveler
Posted 16 Nov 2024
The family suites are nice and they have a private bedroom along with two queen size beds. The baths are shallow and don’t come with a plug, which was kind of a bummer because that was the only reason I chose a room with a bath, but the outside hot tub was nice. You can see the Disneyland fireworks from the hotel.
Comment from Hotel Management
18 Nov 2024 by Customer Care Team, Hotel Management
Dear Katelynn, thank you for your feedback! We're happy to hear that you enjoyed the family suite and the hot tub, as well as the view of the Disneyland fireworks. However, we apologize for the inconvenience regarding the bath plug and will look into this issue. We're grateful for your input and hope to welcome you back for another stay soon!Kind regards,Customer Care Team
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Elva, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Kind regards,Customer Care Team
by A verified traveler from Taylorsville
Posted 14 Nov 2024
This place is very basic. It's older and outdated. But it was clean and the bed was decently comfortable. The front desk was always very nice and check in/out was super easy. This would not be my first choice of budget motels to stay at when visiting Disneyland, but was better than some others.
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Willow, thank you for sharing your thoughts with us. We appreciate your feedback on the cleanliness, comfort, and ease of check-in/out. We're glad our staff made a positive impression. While we understand that the property's age may not have met all your expectations, we're continuously working to improve. We hope to have the opportunity to welcome you back in the future, and we’ll strive to make your next stay even more comfortable.Kind regards,Customer Care Team
by A verified traveler
Posted 14 Nov 2024
The property is a little dated but very clean. You can smell that is had been thoroughly cleaned. It is a perfect stay for a Disney trip without is having to pay extremely high fees. We will be staying here again, thank you
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Elva, thank you for your wonderful review! We're so glad to hear that you enjoyed your stay and found the property clean and well-maintained. It's great to know that our location was perfect for your Disney trip and offered good value. We look forward to welcoming you back for another stay in the future! Thank you for choosing us!Kind regards,Customer Care Team
