Ratings based on 194 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Overall very nice hotel with some over the top decoration
by A verified traveler
Posted 17 Sep 2024
Nice hotel , staff helpful and friendly. Lots to do in walking distance, have to take transportation to the water or any tours in the water.
Comment from Hotel Management
6 Oct 2024 by HOTEL VILLA BLU CAPRI, Hotel Management
Dear Mr. Angel,Thank you very much for your precious comment. We appreciate the time you dedicated to this review. We will share these special words with our team which are the most important treasure.We look forward to welcoming you back at Villa Blu Capri for a new unforgettable vacation.Kind regardsQuality dept.
by A verified traveler
Posted 7 Sep 2024
Do not stay here. There is mold in the rooms, even when they said the issue had been fixed. Showers are broken. It is humid, and the staff is unwilling to help
by A verified traveler from Massapequa
Posted 5 Aug 2024
Awful
Comment from Hotel Management
14 Aug 2024 by HOTEL VILLA BLU, Hotel Management
Dear Katherine, Thank you for taking time to tell us about your experience at the Villa Blu.We are sorry your experience did not meet your expectations, please allow us to express our sincerest apologies.At Hotel Villa Blu, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be assured we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you are sharing your concerns, and we hope you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Manager
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by HOTEL VILLA BLU, Hotel Management
Dear Efraim,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again very soon.Sincerely,Reservation dept.
by A verified traveler from Windsor
Posted 19 Jul 2024
Comment from Hotel Management
21 Jul 2024 by HOTEL VILLA BLU, Hotel Management
Dear Ashley,Thank you for the wonderful review of our Hotel! We are very glad that you enjoyed your stay! Look forward to seeing you again soon.Kind regards,Guest experience dept.
by A verified traveler
Will return to Villa Blu
Posted 16 Jul 2024 on HotelsPerfect for a few days get away
Comment from Hotel Management
19 Jul 2024 by HOTEL VILLA BLU, Hotel Management
EnglishDear Michael,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again very soon.Sincerely,Reservation dept.
by A verified traveler
Good value hotel.
Posted 5 Jul 2024 on HotelsGreat location. Nice and friendly staffs. I think is a good value for your money.
If I will change something it will be the bed mattress. I hoped for something more comfortable. I will stay here again and definitely recommend it.
Comment from Hotel Management
13 Jul 2024 by HOTEL VILLA BLU, Hotel Management
Dear Mr. Aquino, Thank you for such a great review. We're delighted you found our location suitable and our staff's service to your satisfaction. I will share your comments with our team and keep in mind your suggestion for the bed mattress. We look forward to a return visit from you in the future.Best wishes,Guest experience dept.
by A verified traveler
Posted 19 Jun 2024
Very clean and beautiful
Comment from Hotel Management
13 Jul 2024 by HOTEL VILLA BLU, Hotel Management
Dear Mr. Ricci,We very much appreciate your comments regarding your stay at the Hotel Villa Blu.It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as theprevious one.Sincerely,Guest experience dept.
by A verified traveler from Los Angeles
Posted 7 Jun 2024
The property was pleasant, clean and centrally located. We didn’t receive the welcome drinks we were told would be brought to our room but It was ok. I loved that the hotel offered room service. A need for me as I was forced to stay in and work all evening. To this end, the wifi was strong and consistent, though the room service menu left much to be desired: I was a bit disappointed with the menu. Two very small bottles of water is complimentary which in summer months almost guarantee you will need to buy extra water. The bed was comfortable and the bathroom was surprisingly large with a deep soaker tub. I finished work around 1am and was still able to go out for food and a drink at a bar next door which was great. I would for sure return to this hotel for another stay.
Comment from Hotel Management
13 Jul 2024 by HOTEL VILLA BLU, Hotel Management
Dear Mr. White, thank you for taking the time to tell us about your experience at the Villa Blu Capri. We are glad that our hotel location, cleaning service, wi-fi connections and our bedrooms could meet your expectations.Please allow me to express my sincerest apologies concerning welcome drinks and room service. At Villa Blu Capri, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.SincerelyHotel Manager
