Ratings based on 213 Verified Reviews
2.4 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
There were bed bugs in my bed! A lot of them! That was gross.. Also you need to pay 6 euros for a freakin towel and they only accept cash because their credit card machine is broken. So I ended up not using a towel
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 6 Nov 2024
They don't accept luggage to keep, receptionist won't accept it. It was a very small space. Reception desk was beside the kitchen. Non-smoking place but the girl who was assigned to my room was smoking WEED so I had to move! Rooms were so small, like 5sqms I guess. They don't clean the rooms. They don't sweep, mop, nor vacuum them. Lights switch was broken, doors knobs were broken at the toilets and there was no hot water! Other electricity sockets were not working and my roommate had to ask several times. The location was very good, just 20-50meters was the tram, very nearby the museums, restaurants, parks, city center.
by A verified traveler
Posted 28 Oct 2024
Found bed bugs in our rooms and had to vacate the place as soon as possible. Haven’t received any word on compensation.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 22 Sep 2024
Terrible hostel!!!
Upon checking in, receptionist was extremely rude and when asked for a bottom bunk said no. But upon checking the room bottom bunks seemed available so I asked him again and he rudely said “I said no once, we close the conversation”. No welcome or have a nice stay. I also said I wasn’t sure which bed was mine. He rudely said “sir, are you okay?” and pointed to the number he wrote on the business card. However, I am attaching a video showing only 2 of 6 beds in Room 105 were marked so he’s the one that is disorganized and should be chastised. I then said he was very rude and I was travelling for 24 hours. He said “you make me laugh”. Really nice and professional isn’t it?
Additionally:
This place is FILTHY and DIRTY. There was no hand soap in the washrooms on most of all 3 floors, no toilet paper, no mirrors in the toilets on any floors to do your hair, no hair dryers, no towels, and cold water throughout the stay. The sink in Room 105 also wasn’t working as the second video shows. Wifi also wasn’t working well throughout the stay. Finally, dust and dirt is everywhere and coming out of the bathroom fans in huge clumps showing they haven’t cleaned the HVAC in months, if not years.
It’s ironic considering the website says “friendly”. The receptionist made me feel unwelcome and unsafe and I was about to leave and go elsewhere.
by A verified traveler
Posted 17 Sep 2024
The beds had literal bed bugs that bit everyone! Don’t visit
by A verified traveler
Posted 19 Aug 2024
i had a good enough time. showers on second floor are awful but 3rd floor is good. cant speak on first floor. There is bed bugs!!
by A verified traveler
Posted 1 Aug 2024
by A verified traveler
Posted 22 Jul 2024
Convenient location, but property is gnarly. No ventilation, extremely hot, bedbugs, dirty walls, nowhere to store bags in a safe way.
