Ratings based on 510 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Michaela, Hotel Management
Hi Kassandra,Thanks so much for these lovely words. We are happy to hear you enjoyed Zoku as much a we enjoyed hosting you.We look forward to your next stay, whether this will be in Amsterdam, Paris, Copenhagen or Vienna.Cheers,The Zokus
by A verified traveler
Posted 27 Aug 2024
One of the best hotel I’ve ever stayed at. Feels like a home away from home, perfect for business and enjoying Amsterdam.
Comment from Hotel Management
30 Aug 2024 by Charlie, Hotel Management
Hey Naomi, Thank you so much for your lovely review. We are overjoyed that you had a great stay! We look forward to welcoming you back anytime! Cheers,Charlie
by A verified traveler
Posted 21 Aug 2024
Overall, we had a great stay at Zoku! It felt cozy and we loved the creative use of the space (with the loft bedroom).
Comment from Hotel Management
30 Aug 2024 by Charlie, Hotel Management
Hi Calvin, Thank you so much for your review. We are very happy to see that you enjoyed your time at Zoku. We put a lot of research into how best to design our rooms so we're happy you enjoyed them. We look forward to welcoming you back soon! Cheers,Charlie
by A verified traveler
Posted 11 Aug 2024
I love this property because it has everything for an extended stay. I look for kitchenette, laundry, lockers, and location as well as affordability.
Comment from Hotel Management
12 Sep 2024 by Elise, Hotel Management
Hi Lorrilee, Thank you for your review! We are glad to hear you enjoyed your stay at Zoku Amsterdam and were able to take advantage of all our facilities. We look forward to seeing you again soon. Cheers,
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Elise, Hotel Management
Hi Elizabeth, Thank you for taking the time to leave a review! We are glad you enjoyed your stay at Zoku Amsterdam and hope to see you again soon. Cheers,
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Elise, Hotel Management
Hi Abdullah, Thank you for your review! We are glad to hear about your positive experience at Zoku Amsterdam. We look forward to welcoming you again soon. Cheers,
by A verified traveler
Posted 6 Jul 2024
Pleasant experiences
by A verified traveler
Posted 3 Jul 2024
Spacious, neat and staffs are very friendly. Ideal for family or business trip
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
12 Sep 2024 by Elise, Hotel Management
Hi Portia, Thank you so much for your review! We are glad to see you had a 5-star experience at Zoku Amsterdam. We hope to welcome you back again soon. Cheers,
by A verified traveler
Posted 22 Jun 2024
Booked a one night stay for 1 guest on the day of and received a room that appears to be a janitors closet converted into a children’s room with a bunk bed. The images I saw were of no relation to the room I received and there was no description provided either. I received a key for room 101 and it was a challenge finding it as it didn’t exist on the first floor. You literally have to walk down the fire escape stairs because it exists on the landing area between the ground floor and the first floor. I checked in after 10:30pm and decided it was too late to dispute it.
Comment from Hotel Management
26 Jun 2024 by Djamé, Hotel Management
Dear Gagandeep,I'm so sorry to hear about your experience—it sounds very frustrating! The room mix-up and the confusion with its location are definitely not up to Zoku Standards...We’re looking into what happened to ensure it doesn’t occur again. We are also reviewing our Expedia listing to ensure accurate information is provided for future stays.Your feedback is invaluable to us, and we appreciate the time you took to make Zoku even better. We wish we had the opportunity to make it up to you during your stay, but for now we truly hope to get the opportunity to provide you with a better experience in the future!Warm regards,Djamé
