Ratings based on 989 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Hotel room was absolutely beautiful. Staff were always helpful. The hotel itself was just outside the centre with a metro station right next to it. Very easy to get to and just an overall great experience staying there. Would definitely stay again!
5 out of 5
by A verified traveler

Posted 9 Dec 2024
Beautiful hotel with everything you need. Friendly staff and great location.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Beautiful and simple close to and convenient
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Very lovely hotel with equally lovely staff - always willing to help out where needed. Checked for us before our check in time if our room was ready sooner as our flight had arrived sooner than expected, and let us check in early when ready. Also held our luggage for us after checking out to return to get as our flight wasn’t until later in the day. The room was also very well presented and clean with amazing facilities and amenities. Would definitely return, thank you for everything @ the team at the Ruby Emma!
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Lovely hotel very modern
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Amazing stay loved it. Just be wary when selecting ruby green that you’ll need to hunt down your own loo roll etc when needed ! Beautiful hotel and amazing decor
Comment from Hotel Management
4 Dec 2024 by Ruby Emma Team, Hotel Management
Hey Rebekah,thanks for your review.We're delighted to hear that you enjoyed your stay. It is very important for us that our guests feel comfortable with us, which is why we also attach great importance to cleanliness in all our hotels. For the sake of the environment, our guests can choose whether they want daily cleaning or every three days. If the guest chooses the second option at check-in, he or she will receive a complimentary drink at the hotel bar. Of course, we also clean the room every day, if desired. Next time you stay at one of our Ruby hotels, just ask a host for assistance if you're not happy with the cleaning of your room. They will be glad to find a solution for you. We'd love to welcome you again next time you're in Amsterdam.Your Ruby Emma Team
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2024
5 out of 5
by A verified traveler

Posted 29 Nov 2024
One of the best places we have ever stayed!
5 out of 5
by A verified traveler

Posted 29 Nov 2024
The room was great. More for a couple than a mates room though. Privacy screen was a little too unprivate for our liking