Ratings based on 606 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Was a nice hotel for the price.
Comment from Hotel Management
21 Nov 2024 by Alina, Hotel Management
Dear Ricardo, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina
by A verified traveler
Posted 14 Nov 2024
It was really nice and in a very quiet zone, super close to downtown. Staff were super friendly and the overall hotel experience was really good
Comment from Hotel Management
18 Nov 2024 by Kristine, Hotel Management
Dear Maria, Thank you for choosing our hotel and taking the time to share your positive experience.We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.We hope to see you again soon. Best Wishes,Kristine
by A verified traveler
Posted 13 Nov 2024
Massive rooms. Very very clean.
by A verified traveler
Posted 11 Nov 2024
We had a great stay!
by A verified traveler
Posted 11 Nov 2024
10/10 for a trip to the dam
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
The hotel is in a wonderful area close to the centre and next to the park. I cannot fault the staff or hotel, I will be staying there again.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 4 Nov 2024
There was no toilet brush in the bathroom so every time you did a poo, you had to stick your hand down the toilet pan with a load of toilet paper to clean it. Not very nice indead. The bar prices were a rip off so after being stung once we never went in again. We also walked out of their restaurant on the one evening we had booked because after being shown to our table, both my wife and I sat there for thirty minutes and were ignored. Not a single member of the serving staff came to ask even for our order, not even drinks.
Comment from Hotel Management
6 Nov 2024 by Solari, Hotel Management
Dear Mark, we apologize for the distressing experience you encountered during your stay with us. Your feedback is deeply concerning and we take this matter very seriously. We want to assure you that we are taking steps to address the issues raised and prevent such occurrences in the future. Your feedback is instrumental in helping us improve our services and we are genuinely sorry for the inconvenience you faced. Kind regards, Solari
by A verified traveler
Posted 4 Nov 2024
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