Ratings based on 957 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Great hotel!
Comment from Hotel Management
23 Nov 2024 by Andreea V., Hotel Management
Dear Landon,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Providing an exceptional experience for our guests is always our top priority, and your positive feedback means so much to our team.We hope to welcome you back again soon for another great stay at Park Centraal Amsterdam!Kind regards,Andreea V.Guest Service Manager
by A verified traveler
Posted 18 Nov 2024
It’s good in all aspects.
Comment from Hotel Management
19 Nov 2024 by Guest Service Manager, Hotel Management
Dear Paulo,What an absolute pleasure to read the review you have written about your stay with us.We hope to have the pleasure to welcome you back in the (near) future.With warm regards,Daan Rietman
by A verified traveler from Redondo Beach
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 9 Nov 2024
The location of this hotel is excellent and the service I received from staff was all lovely and helpful. However, the room was a bit tired and very basic - the bathroom ceiling was cracked, marks on the walls, and no way to properly plug the bathtub to take a bath. The shower over the bath was also really awkward - it faced sideways (mounted on the wall along the long side of the bath) so you really need to watch your feet against the other side of the bath to get under the water. The ground floor / lobby area of the hotel feels quite luxe, my room didn’t match up to that vibe unfortunately. I also had to access my room via what felt like a service corridor - always squeezing past laundry trolleys etc. to get through. I was placed in a twin room without being asked which is a bit of pet peeve - solo travellers are paying full whack for a hotel stay and sleeping in a single bed rather than a double feels like a downgrade. Not sure I would go back but for a night away and proximity to the Museum Quarter it’s a good choice.
by A verified traveler
Posted 9 Nov 2024
Nice rooms, very clean, walkable to the city! Excellent bar as well.
Comment from Hotel Management
11 Nov 2024 by Andreea V., Hotel Management
Dear Courtney,Thank you for your lovely feedback! We're delighted that you enjoyed our clean and comfortable rooms, convenient location, and our bar. It’s wonderful to hear that these aspects contributed to a positive experience.We look forward to welcoming you back for another great stay soon at Park Centraal Amsterdam!Kind regards,Andreea V.Guest Service Manager
by A verified traveler
Posted 4 Nov 2024
The tech in this hotel is disastrous. The remote didn’t work, then the tv didn’t work, you can’t stream anything from your phone/laptop to the tv, there is no pay per view, and the WiFi is non existent. I realize that those things might not matter to everyone, but when those things DO matter (like if you need to get any work done), they REALLY matter!!
If those things don’t matter to you, then this hotel is fine… cute rooms, good location.
Comment from Hotel Management
8 Nov 2024 by Andreea V., Hotel Management
Dear Mary,Thank you for taking the time to share your thoughts with us. We’re glad to hear that you enjoyed our rooms and the convenient location, but we’re truly sorry that your experience with our technology and connectivity did not meet your expectations. We know that when these amenities are important, especially for work or relaxation, they can make a significant impact on your overall stay.Our team is committed to providing support whenever possible, and we would have been more than happy to assist with any troubleshooting needed for the TV, remote, or WiFi if we had known during your stay. Often, we can resolve issues quickly or provide alternate solutions to ensure that our guests feel comfortable and connected.We genuinely appreciate your feedback, as it highlights areas for us to improve. Please know that we’re taking your comments to heart, and our team is already reviewing ways to upgrade our tech amenities to better meet the needs of all guests. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.Kind regards,Andreea V.Guest Service Manager
by A verified traveler
Posted 30 Oct 2024
The property is very busy. They tried to give us a larger room with no view. We rejected it after seeing it. We got the room we had booked with a nice view of the houses. Breakfast was not included. We had it one day as we were rushed for a tour. It was expensive 25 euros and was not worth it.
Location is fantastic. Rooms were very clean. Bed and pillows very comfortable
by A verified traveler
Posted 30 Oct 2024
If you’re thinking of travelling alone- this is an incredibly good choice
