Ratings based on 354 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
I highly recommend this hotel. All the staff members were friendly and professional, the breakfast was delicious with lots of options, the room was cozy, comfortable and clean, and the location was very convenient. When I return to Amsterdam, I will stay at this lovely hotel once again.
Comment from Hotel Management
19 Nov 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Maureen,Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience with us. Our team truly takes pride in providing friendly and professional service, so it warms our hearts to know you felt that during your stay. We are also glad you enjoyed our breakfast options. Your compliments about the cozy and clean room mean a lot, as we strive to create a home away from home for our guests. We cannot wait to welcome you back when you return to Amsterdam. If there is anything specific you would like to experience next time, just let us know - we would love to make your next stay even more special!Warm regards,
by A verified traveler
Posted 13 Nov 2024
Loved this property - nicely renovated , well appointed, convenient location for first time tourists . Our rate included breakfast, drinks and snacks - so convenient and hospitable !
Comment from Hotel Management
14 Nov 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Zoheb,Thank you so much for your kind words! We are thrilled to hear that you loved the property and found everything to your liking. It is always our goal to provide a comfortable and convenient experience for our guests, especially first-time visitors exploring the area.We are glad you enjoyed the breakfast, drinks, and snacks. If you ever find yourself back in the area, we would absolutely love to welcome you again!Warm regards,
by A verified traveler from Tulsa
Posted 3 Nov 2024
What a gem of a hotel! My room was pretty small (it was called a “Small” after all) and the stairs were very steep and narrow (seems to be normal for Amsterdam), but my room could not have been more comfortable and the service at the hotel could not have been more friendly and helpful. It is not a 5-star hotel, so expecting that type and level of service would be a mistake. It has a vibe and service more like a bed and breakfast or boutique inn. Come with a good attitude and reasonable expectations and you will love this hotel.
Comment from Hotel Management
4 Nov 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Steven,Thank you so much for taking the time to share your experience! We are thrilled to hear that you found our town house to be a gem and that our rooms provided you with such comfort. You captured the essence of our boutique vibe perfectly.We are so glad you appreciated the friendliness and helpfulness of our staff. We strive to create a welcoming environment, and your recognition of our service means a lot to us.We hope to welcome you back on your next visit to Amsterdam. Until then, take care and travel safe!Warm regards,
by A verified traveler
Posted 1 Nov 2024
The
Comment from Hotel Management
5 Nov 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Linda,Thank you for your kind review. We are happy to hear that you enjoyed your time at our town house. If you have any points for your next stay, feel free to share them with us. We are hoping to welcome you back at Jan Luyken soon.Warm regards,
by A verified traveler
Posted 29 Oct 2024
Great location on a quiet street in the museum district. Quick walk to the Rijksmuseum. Boutique style hotel with cozy common areas and complimentary light breakfast and snacks and drinks (beer/wine/soda) available. Staff was beyond pleasant and rooms are smaller than the big chain hotels but were comfortable. Would absolutely recommend and stay there again.
Comment from Hotel Management
30 Oct 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Peter,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our quiet location in the museum district and found it convenient for your visit to the Rijksmuseum. It is great to know that you appreciated our cozy common areas and the complimentary breakfast and snacks - we believe that little touches can make a big difference. We are especially glad to hear that our team made a positive impression on you; they truly care about providing a pleasant experience for each guest.While our rooms may be smaller than larger hotels, we strive to ensure they are comfortable and welcoming. Your recommendation means the world to us, and we would absolutely love to welcome you back for another stay!Warm regards,
by A verified traveler
Posted 24 Oct 2024
Friendly staff, relaxed feel, lovely places to sit.
Snacks and drinks available throughout the day
Comment from Hotel Management
25 Oct 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Oliver,Thank you so much for your kind words! We are happy to hear that you enjoyed your experience with us. Our team works hard to create a friendly atmosphere, and it is great to know you felt that during your visit. We are also glad you liked the cozy spots we have for our guests to relax and unwind! We will keep the snacks and drinks flowing, so there is always something to enjoy. We are looking forward to seeing you again soon!Warm regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Mark,Thank you for your kind review. We are happy to hear that you enjoyed your time at our town house. If you have any points for your next stay, feel free to share them with us. We are hoping to welcome you back at Jan Luyken soon.Warm regards,
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Warm regards, Veronica Poli Senior House Manager, Hotel Management
Dear Karine,Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, particularly with regard to cleanliness, the condition of the hotel, and the service you received.This is not the level of quality we strive to provide, and we would appreciate the opportunity to learn more about your stay so we can address these concerns directly. Thank you again for bringing this to our attention, and we hope to have the chance to make things right in the future.
by A verified traveler
Posted 8 Oct 2024
Near everything! Good breakfast.
Comment from Hotel Management
9 Oct 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Lawrence,Thank you for your kind review! We are happy to hear that you found our location convenient and enjoyed the breakfast. It is always great to know that our guests are satisfied with their stay. We hope to have the pleasure of welcoming you back soon!Warm regards,
by A verified traveler
Posted 7 Oct 2024
All good
Comment from Hotel Management
8 Oct 2024 by Veronica Poli, Senior House Manager , Hotel Management
Dear Edward,Thank you for your kind review. We are happy to hear that you enjoyed your time at our town house. If you have any points for your next stay, feel free to share them with us. We are hoping to welcome you back at Jan Luyken soon.Best wishes,
