Ratings based on 897 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Nice hotel
Pet friendly
Comment from Hotel Management
11 Dec 2024 by Tiia - Assistant Front Office Manager , Hotel Management
Dear Aymen,Thank you for leaving us a shining review. We are glad you enjoyed your stay, and we would love to welcome you back.
by A verified traveler
Posted 7 Dec 2024
I will surely be back, clean and really nice amenities.
Comment from Hotel Management
7 Dec 2024 by doonk, Hotel Management
Dear Oluwafemi, Thank you for your recent stay at IntercityHotel Amsterdam Airport. Wauw, we are very delighted to receive the 5/5 score of your recent stay and your kind words. It would be our great pleasure to welcome you back soon!With warm regards, DewiFront Office ManagerIntercityHotel Amsterdam Airport
by A verified traveler
Posted 20 Nov 2024
Awesome breakfast
Comment from Hotel Management
5 Dec 2024 by Tiia - Assistant Front Office Manager , Hotel Management
Dear Phyllis,Thank you for leaving us a review. If there's anything we can improve to make your next stay a 5/5, we’d love to hear your feedback. Looking forward to welcoming you again!
by A verified traveler
Posted 12 Nov 2024
Was a cute little spot close to public transportation to anywhere.
Comment from Hotel Management
5 Dec 2024 by Tiia - Assistant Front Office Manager , Hotel Management
Dear AP, Thank you for the perfect rating of IntercityHotel Amsterdam Airport. We are glad you had an excellent stay with us, and hope to welcome you back in the future.
by A verified traveler
Posted 11 Nov 2024
I had an peaceful experience
Comment from Hotel Management
12 Nov 2024 by Tiia - Assistant Front Office Manager, Hotel Management
Dear Yolanda, Thank you for your review. We are delighted to hear you had a great experience with us and we would be happy to welcome you back in the future.
by A verified traveler
Posted 7 Nov 2024
Everything was perfect 👌
Comment from Hotel Management
21 Nov 2024 by Tiia - Assistant Front Office Manager, Hotel Management
Dear Muhammad,Thank you for the 5/5 review of IntercityHotel Amsterdam Airport, it is much appreciated. We are delighted you had such a nice stay with us.
by A verified traveler
Posted 29 Oct 2024
Very nice hotel. Easy access to train and bus. Very nice staff. Food very good, just a bit of slow service in restaurant but would def stay here again
Comment from Hotel Management
6 Nov 2024 by Tiia - Assistant Front Office Manager, Hotel Management
Dear Lisa, Thank you for your great feedback. We are glad you enjoyed your stay, and would love to welcome you back again.
by A verified traveler
Posted 28 Oct 2024
They charged you about everything, the room was cold and you couldn't increase the heat, and no one supported you with the bags. No breakfast included, internet is slow until you pay extra.
Comment from Hotel Management
29 Oct 2024 by Tiia - Assistant Front Office Manager, Hotel Management
Dear Fadi, Thank you for your feedback. We’re sorry to hear that some aspects of your stay didn’t meet expectations.To clarify, the room temperature can be adjusted, so we apologize if this wasn't clear during your stay. While we don’t have a bellboy service, our front desk team is always happy to assist with any luggage or additional needs you might have. Regarding breakfast, it can be included depending on the rate selected during booking, and we're glad to adjust bookings with breakfast upon request. Lastly, all internet services here are complimentary—there is no paid upgrade option.
by A verified traveler
Posted 21 Oct 2024
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Comment from Hotel Management
22 Oct 2024 by FrontOffice IntercityHotel Amsterdam , Hotel Management
Thank you for choosing our hotel!
by A verified traveler
Posted 21 Oct 2024
It is close to the airport. It is clean.
Comment from Hotel Management
21 Oct 2024 by FrontOffice IntercityHotel Amsterdam , Hotel Management
Thank you for your review. I hope u enjoyed your stay at our hotel!