Ratings based on 228 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Beautiful building and easy walking to everything. Great staff and amenities as well.
Comment from Hotel Management
8 Nov 2024 by Rudolf van Dijk, Hotel Management
Dear DUANE,Thank you for taking the time to share your experience at the Amstel Hotel and your kind review.We are delighted to read you enjoyed your stay with us.We hope we have the pleasure of welcoming you again in the future.Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Beautiful property and wonderful stay. Housekeeping was a bit off.. they completely missed cleaning our room on our last full day which was very disappointing.
Comment from Hotel Management
20 Nov 2024 by Rudolf van Dijk, Hotel Management
Dear jennifer, Thank you for taking the time to tell us about your experience at the Amstel Hotel.We are delighted to read you enjoyed your stay with us.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 23 Oct 2024
On check in, room was of course not available. Since we had reserved a suite, we were advised that the room would be cleaned as a priority and advised that it would be ready at 1 PM. We waited and hour and were then told it would be 3 PM. They offered to call our cell when the room was ready and did not. We came back to the property at 3:15 PM and they handed us the key with no comment. So, the staff made a point of making sure the room was not ready until 3 PM. On 2nd night, housekeeping left the door to our suite open after cleaning! We complained to the front desk and asked to speak with a manager who, of course, never contacted us. One of the worst hotel experiences ever. We will never stay at another IH. Property.
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 27 Sep 2024
Room size spacious, very good breakfast, staff helpful
Comment from Hotel Management
30 Sep 2024 by Rudolf van Dijk, Hotel Management
Dear Luis,Thank you for taking the time to share your experience at the Amstel Hotel. We are delighted to read you enjoyed your stay with us.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Rudolf van Dijk, Hotel Management
Dear Courtney,Thank you so much for sharing your review.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Rudolf van Dijk, Hotel Management
Dear sabrina,Thank you so much for sharing your review.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Rudolf van Dijk, Hotel Management
Dear sabrina,Thank you so much for sharing your review.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 22 Aug 2024
The hotel is beautiful, classic. The junior suites we had were of generous proportions with modern bathrooms and amenities. The gym was decent with new equipment. The breakfast included in our room rate was excellent. My biggest praise, however, goes to the staff. They were remarkably friendly and helpful. It will definitely be our first choice for accommodations the next time we go to Amsterdam.
Comment from Hotel Management
23 Aug 2024 by Rudolf van Dijk, Hotel Management
Dear Kenneth,Thank you for taking the time to leave a review of your recent stay at the Amstel Hotel.It makes us happy to know that you enjoyed our facilities and a special thank you for your appreciation towards our team. We hope to have the pleasure of welcoming you back in the future.Kind regards,Rudolf van DijkGeneral Manager
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Rudolf van Dijk, Hotel Management
Dear Gretchen,Thank you for taking the time to review your experience at the Amstel Hotel.We hope we have the pleasure of welcoming you again in the future!Kind regards,Rudolf van DijkGeneral Manager
